14–52. (30 min.) Evaluate Performance Evaluation System—Behavioral issues:
Seville Products.
a. An answer that assumed that managers should only be held responsible for what they
control would make the following arguments:
The financial reporting and performance evaluation program of Seville Products is
inappropriate as a measure of the responsibilities of the Salvador Division. Salvador is
being evaluated as a profit or investment center when it has no control over pricing,
production, and investment decisions. Salvador is a cost center and the performance
report should only consider costs under the control of Salvador management.
b. Following the notion that managers should be held responsible only for what they
control, the answer to requirement b would be:
The following revisions should be made to Seville Products’ financial reporting and
performance evaluation system.
• Evaluate Salvador Division as a cost center and include in the analysis only those
• Corporate computer costs should be included on the report. The amount charged
should be based upon actual usage and a predetermined standard rate.
• Provided a flexible budget is used for the actual level of production activity, a
variance analysis can be included in the evaluation. The variances should be
identified as price or efficiency related.
CMA adapted.