CHAPTER 27 (FIN MAN); CHAPTER 13 (MAN) Lean Manufacturing and Activity Analysis
TIF 27–2 (FIN MAN); TIF 13–2 (MAN)
This would be a good assignment for the teams to report back to the class. Each of the
groups will likely go to different restaurants at different times of the day and will have
different results. The results could be shared with the class, and “averages” could be
determined for the various non-value-added categories.
Note to Instructors: The following types of activities will likely be noted in students’ reports:
Waiting to be seated ……………………………………………..
Being seated ………………………………………………………..
Waiting to give drink order…………………………………….
Waiting to receive drink ………………………………………..
Non-value-added
Giving meal order …………………………………………………
Value-added
Waiting for meal order …………………………………………..
Non-value-added
Waiting for check (after meal is finished) ……………….
Non-value-added
Reviewing check (appraisal) ………………………………….
Value-added
Waiting to pay with credit card ………………………………
Non-value-added
TIF 27–3 (FIN MAN); TIF 13–3 (MAN)
Memo
To: Ethan Fromme
From: Ima Student
Re: Analysis of quality, cost, availability, and response time
A review of Maximal’s three performance charts indicates a steadily deteriorating
situation. Chart A shows that inventory steadily increased during the year, while Chart B
shows that the company’s ability to meet sales orders on time has steadily decreased.