Chapter 11
Responsibility Accounting Systems
Solutions to Questions
11-1 In a decentralized organization,
decision-making authority isn’t confined to a few
top executives; instead, decision-making
authority is spread throughout the organization.
11-2 The benefits of decentralization include:
(1) by delegating day-to–day problem solving to
lower-level managers, top management can
concentrate on bigger issues such as overall
strategy; (2) empowering lower-level managers
to make decisions puts decision-making
authority in the hands of those who have the
most up–to-date information about day-to-day
operations; (3) by eliminating layers of decision-
making and approvals, organizations can
respond more quickly to customers and to
changes in the operating environment; (4)
granting decision-making authority helps train
lower-level managers for higher-level positions;
and (5) empowering lower-level managers to
make decisions can increase their motivation
and job satisfaction.
11-6 If ROI is used to evaluate performance,
investment center managers may reject
profitable investment opportunities whose rate
of return exceeds the company’s required rate of
return but whose rate of return is less than the
investment center’s current ROI. The residual
income approach avoids this problem because
any project whose rate of return exceeds the
company’s minimum required rate of return will
result in an increase in residual income.
11-7 A transfer price is the price charged
when one responsibility center within a company
provides goods or services to another
responsibility center in the same company.
11-8 Suboptimization occurs when
responsibility center managers forego additional
companywide profits by making decisions that
are not in the best interests of the overall
company or even in the best interests of their
own responsibility center.