Problem 11.26
1. Following GAAP is fine for external financial reporting; however, for internal
reporting it may not be a good practice. By expensing order-filling costs,
2. The total product consists of all benefits—both tangible and intangible—that
a customer receives. One of the benefits is the order-filling service provided
by Moss. Thus, it can be argued that these costs should be product costs,
and not assigning them to products undercosts all products. There are more
small orders than large (70,000 orders average 600 units), and these small or-
ders consume more of the order-filling resources. They should, therefore,
receive more of the order-filling costs. Furthermore, since segmenting prod-
ucts is equivalent to segmenting customers, we obtain insight as to how
much it is costing to service different customer categories.
The average order-filling cost per unit produced is:
$6,300,000/126,000,000 units = $0.05/unit
Note: Each product has 42 million units (e.g., 600 × 70,000 for A); thus, there
are 126,000,000 units in total.