Questions Chapter 11 (Continued)
10. (a) (1) actual price. (2) standard price.
(b) (3) actual quantity. (4) standard price.
(c) (5) standard price. (6) standard quantity.
11. (1) – (3) = total labor variance; (1) – (2) = labor price variance; and (2) – (3) = labor quantity
14. The purchasing department would be responsible for an unfavorable materials price variance
when it paid more than the standard price for the materials. The purchasing department would
also be responsible for an unfavorable materials quantity variance if it purchased materials of
inferior quality which caused an excess use of materials.
15. The four perspectives of the balanced scorecard are: financial, customer, internal process, and
learning and growth. The financial perspective employs financial measures of performance used
by most firms. The customer perspective evaluates the company from the viewpoint of those
16. Kerry James is not correct. The balanced scorecard does not replace financial measures, it
instead integrates both financial and nonfinancial measures. In fact, financial measures are very
critical to the balanced scorecard, since they represent the final “destination” of all the company’s
efforts.
17. The possibilities for nonfinancial measures are limitless. Some that were mentioned in the chapter
were: capacity utilization of plants, average age of key assets, impact of strikes, brand-loyalty statistics,
market profile of customer-end products, number of new products, employee stock ownership
18. (a) Variances are reported in income statements for management below gross profit which is
reported at standard costs. Each variance is identified and the total variance is shown.
(b) Standard costs may be used in costing inventories when there is no significant difference
between actual costs and standard costs. When there are significant differences, actual costs
must be reported.