Ch. 10: Information Systems Controls for Systems Reliability – Part 3: Processing Integrity and
Availability
10.8 MonsterMed Inc. (MMI) is an online pharmaceutical firm. MMI has a small
systems staff that designs and writes MMI’s customized software. The data center is
installed in the basement of its two-story headquarters building. The data center is
equipped with halon-gas fire suppression equipment and an uninterruptible power
supply system.
The computer operations staff works a two-shift schedule, five days per week.
MMI’s programming staff, located in the same building, has access to the data
center and can test new programs and program changes when the operations staff is
not available. Programmers make changes in response to oral requests by employees
using the system. Since the programming staff is small and the work demands have
increased, systems and programming documentation is developed only when time is
available. Backups are made whenever time permits. The backup files are stored in
a locked cabinet in the data center. Unfortunately, due to several days of heavy
rains, MMI’s building recently experienced serious flooding that destroyed not only
the computer hardware but also all the data and program files that were on-site.
a. Identify at least five weaknesses in MonsterMed Inc.’s backup and DRP
procedures.
1. No written backup.
2. No written disaster recovery plan.
3. Backups are not done on a regular basis.
b. Evaluate change controls at MonsterMed Inc.
1. There does not appear to be a separate testing and development system, so changes
are made directly in the production system.