Here are the teaching points that I emphasize during the case discussion:
Leadership behaviors that would have changed the outcomes of this case:
Visible leadership by the CEO that signals commitment to family business
continuity (e.g., Samuel Johnson III of S.C. Johnson, a Family Company, stating:
Leadership by a chief trust officer that promotes trust and win-win dynamics (or
A vision by the next generation successor that is compelling and engaging enough
to all shareholders that they allow this successor to lead them into the future. This
leadership capacity is earned, not inherited. Barry Jr. may have never been able to
quite do this in the shadow of the death of his charming older brother, the one
everybody in the family expected to be the next CEO. But there is not much
evidence of his behaving as if to earn this leadership capacity with his siblings.
Establishing a family council or meeting frequently as a family to discuss, address
and resolve whenever possible family and shareholder issues impacting the
business. In the absence of family meetings, owners relied too much on the family
board to govern the family-business relationship and the family conflict
contaminated and paralyzed the board.