Jandt, An Introduction to Intercultural Communication 9e
SAGE Publishing, 2018
1. An instructor gave a test to Saudi students. The test included information from the entire
course. Two of the Saudis did very poorly; in fact, one student completely failed the test.
When the instructor discussed the test results with them, they simply shrugged their
shoulders and said, “Inshallah,” which is an expression that means “It’s in God’s hands.” The
instructor replied, “But God didn’t answer the test. You did!”
2. An Arab student worked as an assistant in a lab on campus. He asked his coworkers if they
wanted to go to lunch with him at the Student Union. They agreed to go with him and said
that it was time to eat. They all chatted together as they went to the Union, where they got
in line at the cafeteria. When they reached the cashier’s station, the Arab student, who was
first in line, paid for all of them. When the group got to their table, his two coworkers
insisted on giving the Arab student the money for their lunches. The Arab refused it, but the
Americans insisted; and the coworker sitting beside him swept the money off the table and
put it into the foreign student’s jacket pocket. Afterward, the Americans were talking
together and said that the Arab student had been unusually quiet and reserved while he ate
his lunch.
Note: Incidents adapted from A Manual of Teaching Techniques for Intercultural Education
(Amherst: University of Massachusetts Press, 1971) and from Paula Barnak, “Critical Incidents
Exercise,” in David S. Hoopes and Paul Ventura (Eds.), Intercultural Sourcebook: Cross-Cultural
Training Methodologies (Chicago: Intercultural Press, 1979), p. 134.
Exercise 3: Arabs and Stereotypes
Purposes
1. To recognize popular stereotypes of Arabs
2. To discover Arab stereotypes of the United States
3. To recognize how those stereotypes affect intercultural communication
If your native country is not the United States, consider the ethnocentric judgments that occur
between the people of your country and the people of the Arab states.
Instructions
1. Whether or not you are a member of the group, identify commonly held stereotypes of
Arabs and stereotypes that Arabs may have of the people of the United States.
2. Give the sources of those stereotypes.
3. Explain how those stereotypes affect intercultural communication.