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Jandt, An Introduction to Intercultural Communication 9e
SAGE Publishing, 2018
Chapter Exercises
Chapter 14: Future Challenges
Exercise 1: Self-Analysis
Purpose
To relate the course material to your own life history
Instructions
1. Think back to an intercultural experience you have had which in some way has been
significant to you. If you have had many, think of the most recent or most impactful.
2. Analyze that experience using the material from the course and text.
Conclusions
1. Reframe the experience by applying some of the concepts of this course to the situation.
2. How did that experience affect you?
3. Is there anything you would have done differently knowing what you have learned in this
course?
Exercise 2: Intercultural Communication Skills Development Plan
Purpose
To plan a course of action to improve your own intercultural communication skills
Instructions
1. Assess your current intercultural strengths and weaknesses.
2. Identify those areas you need to improve.
3. Identify specific steps you can take to improve in these areas.
Exercise 3: Culture’s Impact on Business
Purpose
To recognize how diverse cultural norms impact business
Jandt, An Introduction to Intercultural Communication 9e
SAGE Publishing, 2018
Instructions
Instruct each student to select a culture in which he or she would like to start a business. Allow
students time to research the culture by consulting books and Internet materials. Then, ask each
student to answer the following questions.
1. How might religion within that culture impact your communication with local business
partners?
2. How might the culture’s symbols, rituals, and values impact your communication with local
business partners?
3. How might class norms within that culture impact your communication with local business
partners?
4. How might gender relations within that culture impact your communication with local
business partners?
5. How might issues related to race impact your communication with local business partners?
Conclusions
1. How did you select the specific culture in which you would like to start a business?
2. How similar is your own culture to the culture in which you would like to start a business in
terms of the regulators of human life?
3. Is it easier to communicate with business partners if your culture and theirs are similar in
terms of regulators of human life? Why or why not?
Exercise 4: Predictions for the Future
Purpose
To consider how globalization and technology will impact our world in the future.
Instructions
1. Break into groups of 3–5 students.
2. In your groups, imagine how the world will look different in 50 years. What do you think will
have changed? What will our technology look like? What will our communication look like?
Most importantly, how do you think our intercultural communication will look different?
3. Share your predictions with the other groups in the class and discuss as a larger group.
Jandt, An Introduction to Intercultural Communication 9e
SAGE Publishing, 2018
Conclusion
1. Can we predict what the future may look like?
2. Do you think 50 years ago we could have predicted what the world looks like now?
