Communication: A Critical/Cultural Introduction, 2e Warren & Fassett
2. An alternative to “banking,” which is a method of
providing (depositing) information or skills into an
audience’s mind (account).
a. The audience passively awaits an expert to fill its
mind.
ii. Reflexivity
1. Insight that helps us understand how we participate in
social systems.
2. It implies a process of thinking about how we act, why we
act, what that means, who it enables, who it hurts, and so
forth.
a. For the public advocate, this means being
thoughtful and transparent about her or his stake
and relationship to a topic is; it means thinking
about how a topic might empower an audience.
b. A public advocate engaging in reflexivity is
situating her or himself with the phenomenon she or
he is describing.
iii. Praxis
1. Combining reflection and action to transform the world.
2. Praxis helps the public advocate to understand how what is
said impacts an audience.
a. Language helps shape and define out realities.
c. The audience has power to critically and respectfully interrogate the
message of a speaker.
i. Hegemony is a process of granting some groups with more power
and privilege.
1. Listening as advocacy is a process (of hegemony) that
attempts to reveal how groups with less power, participate
in power structure creation.
a. Listeners ask questions about whether a group
intends to dominate others.
b. Listeners balance a speaker’s intention against the
content of a message in order to determine the
consequences for others.
ii. Engaging in compassionate critical communication is an
important step for a listener.
1. Recognize and compensate for what might affect our ability
to listen.
a. Take advantage of strengths and minimize
weaknesses in listening.
iii. Respect the relationship between the speaker and the listener.
1. I-thou relationships consider each others’ perspectives.
iv. Critical thinking is about being a cautious and discerning
communicator.
1. “Critical” has at least two dimensions:
2