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❊Sudden, unforseeable attack.
■If the restaurateur or bar owner cannot reasonably foresee injury to a patron, the owner’s
responsibility to take steps to prevent attacks is limited. If, however, circumstances suggest that
customers are at risk of being accosted, the restaurant or bar must take reasonable action to pro-
tect the patrons and prevent the attack.
❊Failure to provide adequate security.
■A restaurant or bar may be liable to a patron for injuries caused by another customer where the
tavern keeper fails to provide a staff adequate to police the premises. Liability will turn on
whether the restaurant took sufficient precautionary measures based on the foreseeability of the
incident.
■If the restaurant is known to have been the site of assaults, robberies, or similar incidents in the
past, the owner is on notice that patrons may be in danger and has a duty to protect them.
■Attention to security issues is a must to avoid liability. A restaurant’s protection plan should include
thorough training of employees on how to handle a disturbance, and frequent assessments of the
foreseeable risks and the precautionary practices needed.
❊No duty to comply with demands of a robber.
■Courts have held that a restaurateur has no duty to comply with a robber’s unlawful demands,
even though compliance might lessen the danger to other persons on the premises.
G. Answers to Case Example Questions
11-1-1. The court’s decision was based in part on its belief that people who eat fish chowder an-
ticipate and expect that it will contain occasional bones. Do you agree? Do you think
the decision would have been different if the plaintiff came from Nebraska?
People who are not familiar with fish chowder might be less apt to anticipate bones than afi-
cionados. However, the court’s decision seemed based in large part on the history and tradi-
11-3-1. Why did the court in this case find sufficient the notice about dangers of raw shell-
fish?
The court found sufficient notice was given about the dangers of raw shellfish. The warn-
11-3-2. Why were the bacteria-infected oysters not considered adulterated?
The bacteria-infected oysters were not considered adulterated because the bacteria exists in
11-4-1. Given that the plaintiff was injured by the temperature of the coffee, why was the seller
not liable?
The fact that the coffee was hot enough to cause injury if not properly handled does not mean
that it was defective or negligently served. Where, as here, a product by its very nature has a
The plaintiff did not refute the defendant’s evidence of the accepted standard of coffee
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