2
Chapter 1: Globalizing Business
programs, cruises, and resorts.
Mickey’s journey to the Middle Kingdom has been a tortuous one. The two-decade courtship
started in the late 1990s, when Jiang Zemin was president of China and Michael Eisner chairman
and CEO of Disney. Eisner then introduced Iger, Disney’s international president at that time, to
be in charge of negotiations for a theme park. The negotiations were slow and painful. By 2009,
the Chinese government finally gave its blessing, but only after Disney agreed to be a minority
partner.
Disney took a 43 percent stake in the Shanghai Disney Resort. Disney’s joint venture (JV)
partner, the state-owned Shanghai Shendi Group controlled by the Shanghai government, owned
a 57 percent stake. Why was Disney so eager to go to China? While China’s pull in terms of
market size and potential is obvious, Disney is also pushed by its lackluster performance in other
areas such as cable, movies, and some of its other theme parks.
For Shanghai Disneyland, the attention to detail was meticulous. When first unveiled in March
2016, Shanghai Disneyland’s website registered five million hits within 30 minutes. The first two
weeks of tickets sold out in hours. Yet as Shanghai Disneyland celebrated its first Chinese New
Year in January 2017, disappointing news came. In its first six months ending on December 31,
2016, 5.6 million guests came. Although impressive, these numbers fell far short of rosy initial
projections of an estimated 15 million visitors for the first year. If attendance continued at its
current pace, then the first full-year result would barely reach over 10 million. As the Magic
Kingdom embarks on its residence in the Middle Kingdom, one thing is clear: this China
business is not going to be Mickey Mousy.
Lesson Plan for Lecture
Brief Outline and Suggested PowerPoint Slides
Learning Objectives PowerPoint Slides
Learning Objectives Overview 2: Learning Objectives
LO1
Explain the concepts of international
business and global business.
3: Global Business Concepts
4–5: Emerging Markets (Emerging
Economies)
6: Exhibit 1.1: The Global Economic
Pyramid
LO2
Give three reasons why it is important to
7: Exhibit 1.2: Why Study Global
Business?
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