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Solutions – Chapter 9 ⚫ 1
CHAPTER 9 SOLUTIONS AND DISCUSSION MATERIAL
Activities and Cases
9.1 Informational Report: Added Value From Work or Volunteer
Experience
This assignment involves introspection as students reflect on the value and skills they are gaining
9.2 Informational Report: Investigating a Career Path
Caution students about copying and pasting from the Occupational Outlook Handbook. It’s not
9.3 Informational Report: Fortune’s 100 Best Companies to Work For
Companies feel honored to be chosen for Fortune’s list of the 100 best companies. Their ranking
is also a factor: the higher, the better. Perk-heavy Google took the No. 1 spot five times in a row,
and they love the limelight. Students have many good companies to choose from as they consider
future employers from this list.
9.4 Informational or Feasibility Report: Cultural Competence Training
This is an excellent way to help students discover resources for increasing intercultural
awareness. In addition to the sources mentioned, good information can be found at globalEDGE
at Michigan State University. If a feasibility report is assigned, students should assume that the
training class has been approved. The report should show the feasibility of offering such a class.
9.5 Progress Report: A Work in Progress
This report gives students an opportunity to create a professional-looking progress report using
Solutions – Chapter 9 ⚫ 2
9.7 Recommendation Report: Philanthropic Popularity
Companies openly publicize their community service and philanthropic contributions. In fact,
philanthropy is considered just one aspect of a corporation’s social responsibility. By researching
these philanthropic projects, students will become aware of the global impact of corporate
giving.
9.8 Justification/Recommendation Report: Developing a Social
Media Use Policy
Students will find that many companies have developed social media use policies. Some are
stricter than others. Some companies encourage social media use at work for good reasons, but
9.9 Feasibility Report: Health and Wellness Perks
Top companies are offering killer perks to retain and recruit talent. They range from climbing
walls and bowling alleys to massages and on-site day-care centers. Small companies might not
be able to offer the same perks as giant companies such as Google with its free lunches, dinners,
9.10 Minutes: Covering a Meeting for Someone Else
This activity requires students to attend an actual meeting and take notes. They must also type
the meeting minutes in a professional-looking format with appropriate headings.
9.11 Meeting Minutes: Team Meeting Notes
This activity provides excellent practice in taking notes and preparing minutes. In addition, all
team members benefit from reading minutes and reviewing assignments.
9.12 Yardstick Report: Choosing a Live Chat Solution
Recommendations may vary, but students will enjoy researching and comparing the chat
9.13 Article or Infographic Summary: Current Social Media
Marketing Trends
Many groups enjoy being trend predictors, and those articles rank high in Google searches.
Students will have no problem finding articles on social media marketing trends.
Solutions – Chapter 9 ⚫ 3
9.14 Article Summary: Future Business Technology Trends
Students will find many articles on this popular topic. Mashable is a reputable company that
enjoys predicting future technology trends annually. Because they will be writing a summary of
two articles, students will need to think through the organization of this report and add headings
that clearly indicate the main ideas in both articles.
9.15 Seeking Infographic Reports
The selections will vary. Many business-related infographics can be found online. The search
