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Resources, Capabilities and Core
Competencies
•value
•rarity
•non-substitutability
3–21
©2017 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as
permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
Resources
•Tangible
•Intangible
Capabilities
Resources, Capabilities and Core
Competencies
Core Competencies
•Resources and capabilities
that are the sources of a
Competitive
Resources, Capabilities and Core
Competencies
compared to competitors.
•activities through which the
goods or services over a
long period of time.
3–23
©2017 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as
permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
Resources
•Tangible
•Intangible
Capabilities
Building Core Competencies
•rare capabilities
•costly to imitate
•non-substitutable
3–24
©2017 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as
permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
•Valuable
•Rare
•Costly to imitate
•Nonsubstitutable
Sustainable
Advantages
The Four Criteria of Sustainable Advantage
©2017 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as
Building Sustainable Competitive Advantage
opportunities.
•Rare capabilities
many others.
3–26
©2017 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as
permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
•Valuable
•Rare
•Costly to imitate
•Non-substitutable
Advantages
•Costly-to-Imitate
Capabilities
Sustainable
Building Sustainable Competitive Advantage
Building Sustainable Competitive Advantage
•Non-substitutable
Capabilities
model
©2017 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as
Sustainable
Competitive
•Valuable
•Rare
•Costly to imitate
•Non-substitutable
Outcomes from Combinations
of the Four Criteria
Competitive
Performance
Criteria for Sustainable Advantage
©2017 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as
Value Chain Analysis
•Value Chain Analysis:
Value Chain Analysis (cont’d)
•Primary Activities:
•Support Activities:
Value Chain Analysis (cont’d)
•Value Chain shows how a product moves from
the raw-material stage to the final customer.
A Model of the Value Chain
©2017 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as