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Chapter 12: Pricing Concepts and Management
CLASS EXERCISES
Class Exercise 1: Price versus Nonprice Competition
This exercise examines price and nonprice competition, pricing objectives, and factors affecting price
decisions.
Prompt for students:
Consider the following scenario and answer the questions.
Prices of personal computers continue to drop because of the following conditions:
a. Increased competition among PC makers, which operate on narrow margins.
b. Increased consumer knowledge and sophistication, which encourages more consumers to use mail–
order discount PC marketers.
c. Decreased differences in quality and performance among competitors.
d. Competition from Mac computers.
Although Dell prices are still above some of the competitors, all PC manufacturers have been cutting
prices to maintain market share.
Questions:
1. Do you think Dell should compete through price or nonprice competition? What are the advantages
and disadvantages of each approach?
2. If Dell were to continue competing on price, how might this affect other marketing mix variables?
3. If Dell drops its prices in the near future, what can you expect other PC makers to do? What kind of
competitive situation is the PC industry (oligopoly, monopolistic, pure competition)? What does
this imply for price setting?
Answers:
1. In the past, Dell has not competed on a price basis, focusing instead on distinctive product features,
2. Lower-priced products typically require more intensive distribution. Ads should emphasize price and