Innkeepers
Hotels, motels, and inns frequently act as bailees of their guests’ property. Most states have special
innkeeper statutes that regulate liability (for example, see http://www.leg.state.fl.us/Statutes/index.cfm?
App_mode=Display_Statute&Search_String=&URL=0500-0599/0509/0509PARTIContentsIndex.ht
ml for Florida’s innkeeper statute).
Case: GNOC Corp. v. Powers4
Facts: David Powers and a friend arrived at the Hilton Casino in Atlantic City for a two-day
stay, Powers’ fourth visit to the hotel. They checked in at the front desk and received electronic room
keys. Clearly visible signs, posted there and in each room, notified guests that the hotel was not
responsible “for valuables or other property left in room,” and that the hotel had a safe for valuables.
Powers won $76,000, which he converted into $25,000 cash, ten grey chips worth $5,000 each, and
one white $1,000 chip. He and his friend retired to their rooms. During the night, both Powers and his
friend had various room service deliveries. Sometime before he went to bed, Powers placed his cash,
chips and a money clip on the dresser. At 4:19 a.m. the front desk issued a second key to Powers’ room to
an unknown person. Powers awoke to discover that his cash, chips and clip were gone.
Powers ended up $25,000 in debt to the casino, and when he refused to pay, the hotel sued. Powers
claimed that the Hilton owed him $76,000 for the stolen merchandise. The trial judge ruled in favor of
the Hilton, based on New Jersey’s innkeeper statute, which states:
If the proprietor of any hotel shall provide a safe or other depository in the hotel’s office or in another
convenient place, for the safekeeping of any valuables belonging to guests of the hotel, and shall place,
in a conspicuous position in the room or rooms occupied by each guest, a notice stating the fact that a
safe is provided in which valuables may be deposited, and any guest shall neglect to deliver valuables to
the person in charge of the safe, the proprietor shall not be liable in any sum for the loss of valuables
sustained by that guest, by theft or otherwise…. “Valuables” includes money, bank notes, bonds,
precious stones, jewelry, ornaments [etc] and any other articles of similar value.
Powers appealed.
Issues: Did the innkeeper statute protect the hotel?
Holding: Excerpts from the Per Curiam decision:
It is defendant’s contentions that because casino chips are not specifically enumerated in [the innkeeper
statute] and are not items of value as they are merely an accounting mechanism to evidence a debt owed
by the casino, [the statute] does not apply to them. Further, he asserts that the chips do not “belong to
guests,” pointing to [a related statute] which provides:
Each gaming chip and plaque is solely evidence of a debt that the issuing casino licensee owes to the
person legally in possession of the gaming chip or plaque, and shall remain in the property of the
issuing casino licensee.
To be sure, casino chips are not specifically listed as one of the enumerated items in the definition of
“valuables.” But the list is not exhaustive, as it is preceded by the word “includes” and followed by the
words “any other articles of similar value.” Included under the statutory definition of valuables are
“money, bank notes, bonds, securities, checks, business papers, documents.” As the motion judge
observed: “While the statute may not say casino chips, it does have in there the things that have, like
chips, no intrinsic value of their own [but] are evidence of either value or debt.” And too, although the
hotel owns the chips, while they are in the possession of the guest they belong to that guest until
redeemed for cash.
So too, defendant’s reliance upon [an earlier case called Heinz] is misplaced. Heinz concerned strict
compliance with the statutorily required notice. Here, defendant concedes that the Hilton complied with
the statutory notice requirements. Where, as here, a hotel is in strict compliance with the notice
requirements, the Act operates as a bar to plaintiff’s recovery.
4 2006 WL 560687, N.J. Superior Court, Appellate Division, 2006.