You Be the Judge: DeMasse v ITT Corporation3
Facts: Roger DeMasse and five others had been hourly employees-at-will at ITT Corporation for many
years. ITT issued an employee handbook, which it revised four times over two decades. The first four
editions of the handbook stated that within each job classification, any layoffs would be made in reverse
order of seniority. The fifth handbook made two important changes. First, the document stated that the
handbook did not guarantee continued employment. Second, the handbook stated that “ITT reserves the
right to amend, modify or cancel this handbook, as well as any or all of the various policies [or rules]
outlined in it.” Four years later, ITT notified its hourly employees that layoff guidelines for hourly
employees would not be based on seniority but on ability and performance. About ten days later, the six
employees were laid off, though less senior employees kept their jobs. The six employees sued.
You Be The Judge: Did ITT have the right to unilaterally change the layoff policy?
Holding: Judgment for the employees. The case came to the Arizona Supreme Court from the Ninth
Circuit, which certified this question: Once a seniority-layoff policy becomes part of the employment
contract based on the employee’s reliance on the company handbook, may the employer thereafter
unilaterally change the handbook policy and layoff employees without regard to seniority? The Arizona
Supreme Court said the answer was “no.”
The court emphasized that an implied contract carries just as much force as an express contract. The
manner of contract formation does not matter. Assuming that the handbook created reasonable
expectations of a seniority-layoff plan, it was binding on the company. The company had no right
unilaterally to modify the agreement.
Additional Case: Britt v. Chestnut Hill College4
Facts: Joseph Britt, a detective, enrolled in a Master’s Degree program at Chestnut Hill College in
Pennsylvania. Chestnut Hill promised students credit for life experience. The college promised Britt
important credits for his life experience if he enrolled, and after he did enroll, the school awarded the
promised credits.
Britt took a one-week required course entitled “Gender Stereotyping,” taught by Professor Klee. As part
of a classroom exercise, Klee directed another student, who Britt claimed was a “known” homosexual, to
make physical advances toward Britt. The student complied by telling Britt that he was attracted to him
and by touching Britt above the knee. Britt rejected the student’s advances. The next day, Klee assigned
that same student to serve as a “facilitator” to “deal with Britt’s anger.” Klee became openly critical of
Britt’s attitude and performance in the class and awarded him a “C” grade for the course.
Britt claimed that Klee thereafter did everything within his power to sabotage Britt’s reputation and
academic career. Klee arranged to have himself assigned as Britt’s academic advisor and, after doing so,
personally revoked, and successfully persuaded other instructors to revoke, the life experience credits that
had been granted to Britt upon admission to the college. The revocation of those credits caused Britt not
to graduate as scheduled.
Britt sued. The trial court dismissed his contract claim, essentially ruling that a college had an absolute
right to award and revoke credits as it saw fit. Britt appealed.
Issue: Did Britt have an implied contractual right to receive credits from the college for life experience?
Holding: Judgment for the college reversed. The court reinstated Britt’s contract claim. In the words of
the court:
3 194 Ariz.500, 984 P.2d 1138 Supreme Court of Arizona, 1999
4 429 Pa.Super. 263, 632 A.2d 557, 1993 Pa.Super.LEXIS 3356 Pennsylvania Superior Court, 1993