22 INSTRUCTOR’S MANUAL FOR BUSINESS LAW: COMMERCIAL LAW FOR ACCOUNTANTS
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Footnote 13: Michael Straub of Treiber & Straub, Inc., in Wisconsin chose to return a diamond ring to
Norman Silverman Co. in California via United Parcel Service, Inc. (UPS), and, through www.ups.com, arranged the
shipment. On the Web site, a customer has to click on two on-screen boxes to agree to “My UPS Terms and
Conditions.” Among these terms, UPS and its insurer, UPS Capital Insurance Agency, Inc., limit their liability and the
amount of insurance coverage on packages to $50,000. UPS refuses to ship items of “unusual value”—those worth
more than $50,000—for which the carrier and its insurer disclaim liability entirely. The ring was worth $105.000.
Straub opted for the maximum coverage and indicated on the air bill that the value was “$50,000 or less.” UPS lost
the ring. Treiber reimbursed the wholesaler for the full loss and filed a suit in a federal district court against UPS and
its insurer to recover $50,000 under the insurance policy. The court issued a summary judgment in the defendants’
actual value” of the ring, “Treiber effectively breached the shipping contract.”
If Straub had arranged for the shipment of the ring in a face-to-face transaction and UPS had not
provided a copy of its shipping terms and conditions, would the court have ruled differently? Probably. The
court indicated that this might have produced a different outcome. “While Treiber may not be a regular user of the
court in the Treiber case, which noted that “FedEx permits shippers to send packages worth up to $50,000, but it
limits liability for items of extraordinary value to $500.”
If Straub had claimed that he had not read the terms, would the result in this case have been
different? Why or why not? No. The court said, “Failure of the plaintiff to read the matter plainly placed before it
conspicuous). What this indicates about the use of the Internet to conduct business is its general acceptance as a
legitimate means.
PERSONAL PROPERTY AND BAILMENTS
Vanessa Denai purchased forty acres of land in rural Louisiana with a 1,600-square-foot house on it and
a metal barn near the house. Seven months later, Denai met Lance Finney, who had been seeking a small