26 INSTRUCTOR’S MANUAL FOR BUSINESS LAW: COMMERCIAL LAW FOR ACCOUNTANTS
whole or in part.
which in many markets can be hard to obtain. There may be political, economic, social, or cultural reasons in support
country.
Footnote 7: In Starbucks Corp.’s stores, baristas wait on customers and managers oversee customer
service, process paperwork, and develop revenue-enhancing strategies. Kevin Keevican began as a barista, in less
than two years became a manager, and quit three years later. Keevican and other former managers, including
relevant non–exempt work.” The barista chores “quite obviously were of minor importance to Defendant when
compared to the significant management responsibilities * * * that directly influenced the ultimate commercial and
financial success or failure of the store.” Also, each plaintiff was “the single highest-ranking employee in his particular
store and was responsible on site for that store’s day-to–day overall operations.” He or she was “vested with enough
discretionary power and freedom from supervision to qualify for the executive exemption.” Finally, the “marked
were responsibilities of Starbucks’ managers. In the Mims case, the plaintiffs “performed many management tasks,
including: interviewing applicants and deciding whom to hire and promote for certain positions within their authority,
training and supervising staff, evaluating staff performance, disciplining some infractions, creating weekly work
schedules, assigning staff’ s day-to-day tasks, deciding the amount of products to order, overseeing their stores‘
financial performance, controlling costs, and ensuring compliance with Defendant’s policies.” What might the court
requirements was at issue? According to the court in the Mims case, “with managers of retail establishments—who
often perform managerial and non-managerial tasks concurrently and perform non-exempt tasks to ‘teach by
example’—the case law is replete with decisions holding them to be exempt, notwithstanding the fact that they spent
the majority of their time performing non-exempt tasks or their need to obey corporate policies and/or follow the orders
of their corporate superiors.” In issuing the new overtime regulations, the U.S. Department of Labor (DOL) noted that
spent 75 to 80 percent of her time performing basic line–worker tasks held exempt because she
“could simultaneously perform many of her management tasks”).