Compare & Contrast
The goal with questions such as this one is to get students to think more deeply about the role of and
relationships between social responsibility and ethics. Here is a company that fulfills one of the critical
CASE 8.3 – CEREAL CLAIMS OF HEALTH, BETTER GRADES, IMMUNITY, AND
SUGAR CONTENT
Use PowerPoint Slides 294 - 298.
Answers and Key Discussion Items
1. The FDA found that the ads are misleading, although the company stands behind the ads. The
company offered to put forward the research. The question is whether a reasonable person would be
2. The angle is one that sells cereal – if customers believe that there is a health benefit associated with
3. The ads post-FDA action are different and rely on the cereal’s imprimatur from the American Heart
Association and limit the claims to the heart association’s recommendations on certain foods and
simply calls out that Cheerios is one of those foods. The language on the box is clear, but the ad still
4. Children have been shown to understand public service ads – about fire safety and stranger danger,
so with the right approach, an ad could convince children, for example, to eat healthy foods. Note
that Simon uses legal, ethical, and moral as all the same terms. They are not. In legal analysis, the
ads are legal. In ethical analysis, the advertisers, the manufacturers, and broadcasters need to do
5. Nickelodeon is an inherence school of invisible hand company – it will let the market decide what
should be done and makes no judgment about products – it runs a TV network that needs ad
revenues. If the products are bad, they will self-eliminate through no sales or the government will
6. This case is an excellent illustration of companies acting together to address a social issue and