1-1
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in whole or in part.
CHAPTER 1
OVERVIEW OF FINANCIAL REPORTING, FINANCIAL
STATEMENT ANALYSIS, AND VALUATION
Solutions to Questions, Exercises, Problems, and Teaching Notes to Cases
1.1 Porter’s Five Forces Applied to the Air Courier Industry.
Buyer Power. Air courier services are a commodity. Firms in the industry offer
similar overnight or two-day deliveries. Firms also provide opportunities to track
shipments. Business customers can negotiate favorable shipping terms based on the
volume of shipments. Thus, buyer power among large corporate customers is high.
Supplier Power. The principal inputs are labor services, equipment, and informa-
tion systems. Except for pilots and some information processing specialists, the
skill required to offer air courier services is relatively low. Therefore, competition
for jobs reduces supplier power. The principal items of equipment are airplanes,
trucks, and sorting equipment. The number of suppliers of this equipment is rela-
tively small, but the equipment offered is largely a commodity. Thus, equipment
supplier power is relatively low. Information systems are critical to scheduling,
tracking, and delivering parcels. Hiring individuals with the education and skills
needed to design and maintain this information system is not difficult because these
skills and education are not unique. Thus, supplier power is low.
Rivalry among Existing Firms. Seven air couriers now carry a 90% market share.
Fed Ex and UPS have the largest market shares and compete heavily. Smaller firms
compete more in particular geographical or customer markets. Thus, rivalry is rela-
tively high.
Threat of New Entrants. The cost of acquiring equipment, developing national
and international delivery networks, and overcoming entrenched firms in an already
crowded market makes the threat of new entrants low.
Threat of Substitutes. The main threat to transportation of letter parcels is digital
transmission, and that threat is high. The threat of substitutes for transportation of
packages is low.
1.2 Economic Attributes Framework Applied to the Specialty Retailing Apparel
Industry.
Demand. Firms attempt to compete on design, colors, and other product attributes,
but apparel is largely a commodity. Demand is somewhat cyclical with economic
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Overview of Financial Reporting, Financial
Statement Analysis, and Valuation
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in whole or in part.
conditions; customers tend to delay purchases or trade down during economic
downturns. Demand is seasonal within the year. Demand grows at the growth rate
in population, which suggests that apparel retailing is a relatively mature market.
To the extent that retailers can generate customer loyalty, demand is not highly
price-sensitive. However, given the similarity of product offerings across firms,
firms cannot price their goods too much out of line with those of their competitors.
Supply. In most markets, there are many firms selling similar apparel. The barriers
to entry are not particularly high because an apparel line and retail space are the
most important ingredients.
Manufacturing. The manufacturing process is labor-intensive. The manufacturing
process is relatively simple, and firms source their apparel from Asia, which has
low wages.
Marketing. Because of the large number of suppliers selling similar products,
apparel-retail firms must stimulate demand with attractive store layouts, colorful
product offerings, and various sales promotions.
Investing and Financing. Firms must finance inventory, usually with a combina-
tion of supplier and bank financing. The risk of inventory obsolescence is some-
what high if the product offerings in a particular season do not sell. Firms tend to
rent retail space in shopping malls, so they need to engage in extensive long-term
borrowing.
1.3 Identification of Commodity Businesses.
Dell. Dell’s products—computers, servers and printers—are commodities. Dell
tends not to develop the technologies underlying these products. Instead, it pur-
chases the components from firms that develop the technologies (semiconductors
and computer software). Dell’s direct-to-customer marketing strategy is not unique,
but the extent to which Dell performs this strategy better than anyone else in the
industry gives it a competitive advantage. Its size, purchasing power, quality con-
trol, and efficiency permit it to operate as a low-cost provider.
Southwest Airlines. Airline transportation is a commodity service in the sense that
seats on one airline cannot be differentiated from seats on another airline.
Southwest Airlines’ strategy is to be the lowest cost provider of such services,
thereby differentiating itself on low prices.
Microsoft. The basic idea of a commodity product is that the product offerings of
one firm are so similar to those of other firms that customers can easily switch to
competitors’ products if price becomes an issue. The technological attributes of
computer software are duplicated relatively easily, a commodity attribute. However,
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Statement Analysis, and Valuation
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in whole or in part.
Microsoft’s size permits it to invest in new technology development and keep it on
the leading edge of new technologies. Microsoft also has a huge advantage in terms
of installed base, meaning that most customers almost have to purchase its software
to be able to use application programs and to communicate with other computer
users. Thus, its products are inherently commodities but Microsoft is able to over-
come some of the disadvantages of commodity status.
Johnson & Johnson. Johnson & Johnson operates in three business segments:
consumer health care, pharmaceuticals, and medical equipment. It derives the
majority of its revenue and profits from the latter two industries. Patents protect the
products of these two industries, which give the firm a degree of market power.
Until another firm creates a new product that dominates the patented product of
Johnson & Johnson, its product is not a commodity. However, rapid technological
change makes most products obsolete before the end of the patent’s life. Johnson &
Johnson’s products probably have fewer commodity attributes than the other three
firms in this exercise.
One of the purposes of this exercise is to illustrate that firms can pursue product
differentiation strategies and low-cost leadership strategies and, if performed well,
can gain “most admired status.”
1.4 Identification of Company Strategies. The strategies of Home Depot and Lowe’s
are marked more by their similarities than by their differences. Both firms sell to
the do-it-yourself homeowner and the professional builder, plumber, or electrician
at competitively low prices. Their in-store product offerings are similar, roughly
evenly split between building materials, electrical and plumbing supplies, hardware,
paint, and floor coverings. Their store sizes are approximately the same. Both use
sales personnel with expertise in a particular home improvement area to offer
advice to customers. Both rely on third-party credit cards for a large portion of their
sales to customers. Home Depot is slightly less than twice the size of Lowe’s in
terms of number of stores. Home Depot’s stores span the United States, whereas
Lowe’s tends to locate in the eastern United States. However, Lowe’s is expanding
westward.
1.5 Researching the FASB Website. The answer will change over time as the FASB
updates its activities. The purpose of the exercise is to familiarize students with the
FASB website and the kinds of information they can find there.
1.6 Researching the IASB Website. The answer will change over time as the IASB
updates its activities. The purpose of the exercise is to familiarize students with the
IASB website and the kinds of information they can find there.
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Statement Analysis, and Valuation
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in whole or in part.
1.7 Effect of Industry Economics on Balance Sheets. Among the three firms, Intel
faces the greatest risk of technological change for its products. Although the
manufacture of semi-conductors is capital-intensive, Intel does not add financial
risk to its already high business risk. Thus, Firm B is Intel. The revenues of
American Airlines and Walt Disney change with changes in economic conditions,
subjecting them to cyclical risk and, thereby, reducing their use of long-term debt.
Besides producing movies and family entertainment, Disney operates theme parks,
which the firm does not include in property, plant, and equipment. This will reduce
its property, plant, and equipment to total assets percentage. American Airlines has
few assets other than its flight and ground support equipment. Thus, Firm A is
Disney, and Firm C is American Airlines. It may seem strange that Disney has
smaller proportions of long-term debt in its capital structure compared to American
Airlines. One possible explanation is that the assets of American Airlines have a
more ready market in case a lender repossesses and sells them than does the more
unique assets of Disney. The more ready market reduces the borrowing cost. In this
case, however, the explanation lies in the fact that American Airlines has operated
at a net loss for several years and has negative shareholders’ equity. The result is a
higher ratio of long-term debt to assets for American Airlines than for Disney.
1.8 Effect of Business Strategy on Common-Size Income Statements. Firm A is
Dell, and Firm B is Apple Computer. The clues appear next.
Cost of Goods Sold to Sales Percentages. One would expect Dell to have a higher
cost of goods sold to sales percentage because it adds less value, essentially
following an assembly strategy, and competes based on low prices. Apple Com-
puter can obtain a higher markup on its manufacturing costs because it creates more
unique products with a somewhat unique consumer following.
Selling and Administrative Expense to Sales Percentages. Both Dell and Apple
Computer engage in extensive promotion to market their products to consumers,
thereby increasing their selling expenses. One might expect Apple Computer to
spend more on marketing and advertising than Dell would spend. One also might
expect Dell, as a producer of commodities, to be more focused on controlling costs
such as administrative expenses. So it is interesting that Apple’s selling and
administrative expense are considerably smaller than Dell’s.
Research and Development Expense to Sales Percentages. Apple Computer is
more of a technology innovator than Dell, thereby giving Apple Computer a higher
R&D (research and development) expense to sales percentage.
Net Income to Sales Percentages. These percentages are consistent with the strat-
egies of these firms. Compared to Dell, Apple Computer has a much higher profit
margin.
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Statement Analysis, and Valuation
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1.9 Effect of Business Strategy on Common-Size Income Statements. Firm A is
Dollar General, and Firm B is Macy’s. Department stores sell branded products for
which the stores can obtain a higher markup on their acquisition cost. Discount
stores price low in an effort to gain volume. Thus, the cost of goods sold to sales
percentage of Macy’s should be lower than that of Dollar General. Department
stores engage in advertising and other promotions to stimulate demand. Also, their
cost for space is higher. These factors should increase their selling and
administrative expense to sales percentage. Dollar General maintains a high level of
debt, so interest expense (included in all other items) is much higher than it is for
Macy’s. One would expect that the department stores have a higher net income to
sales percentage.
1.10 Effect of Industry Characteristics on Financial Statement Relations. There are
various strategies for approaching this problem. One strategy begins with a
particular company, identifies unique financial characteristics (for example, hotel
and casino companies have a high proportion of property, plant, and equipment
among their assets), and then searches the common-size data in Text Exhibit 1.22 to
identify the company with that unique characteristic. Another approach begins with
the common-size data in Text Exhibit 1.22, identifies unusual financial statement
relations [for example, Firm (8) has a high proportion of receivables], and then
looks over the list of companies to identify the one most likely to have substantial
receivables among its assets. We follow both strategies here. All of the data are
scaled by total revenues (except for the final data item, which is cash flow from
operations over capital expenditures); so throughout this discussion when we refer
to a “percentage,” it is a percentage of revenues. The data from Text Exhibit 1.22 in
the text, with company names as column headings, are presented at the end of this
solution in Exhibit 1.B.
The two financial services firms will have balance sheets dominated by cash,
securities, and loans receivable. Firms (8) and (1) meet this description. Cash and
securities present 2,256% for Firm (1), typical of a securities firm, suggesting that it
is Goldman Sachs. Firm (8) also has a high percentage of cash and securities
(2,198%), consistent with Citigroup’s involvement in a wide range of financial
services. In addition, receivables comprise a higher percentage for Firm (8) than for
Firm (1) [1,384% for Firm (8) versus 352% for Firm (1)], distinguishing Firm (8) as
Citigroup and Firm (1) as Goldman Sachs. Neither firm is fixed-asset-intensive,
reporting immaterial amounts of PP&E relative to revenues.
Firms (2), (5), and (7) have high percentages of property, plant, and equipment
and are clearly fixed-asset-intensive. These firms are Carnival Corporation (2),
Verizon Communications (5), and MGM Mirage (7). These firms are capital-asset-
intensive business models—operating cruise ships, telecommunications networks,
and hotel and casino chains, respectively. Firm (2) and Firm (7) have similar
property, plant, and equipment percentages and depreciation and amortization
expense percentages. Firm (5) has the highest depreciation and amortization
expense percentage, which implies a shorter depreciable life for its depreciable
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Statement Analysis, and Valuation
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in whole or in part.
assets compared to Firm (2) and Firm (7). Due to technological obsolescence, the
depreciable assets of Verizon likely have a shorter life than the casinos and hotels
of MGM or the ships of Carnival. Thus, Firm (5) is Verizon. Note that Verizon does
not amortize its wireless licenses, meaning amortization of these licenses will not
explain the higher depreciation and amortization expense to revenues percentage
for Firm (5). The percentage of accumulated depreciation to the cost of property,
plant, and equipment also is much higher for Firm (5) than for Firm (2) or Firm (7),
a consequence of Firm (5)’s higher depreciation and amortization expense. Another
distinguishing characteristic of Firm (5) is that it has a lower cost of sales
percentage than does Firm (2) or Firm (7). Verizon’s services are more capital-
intensive, not labor-intensive, compared to those of Carnival and MGM, which
lowers Verizon’s operating expense line. Also, Carnival and MGM sell meals as
part of their services, including the cost in cost of sales. Of the three firms, Firm (5)
has the highest selling and administrative expense to revenues percentage.
Telecommunication services are more competitive than luxury entertainment,
which increases marketing expenses and lowers revenues for Verizon.
To distinguish Firm (2) (Carnival) from Firm (7) (MGM Mirage), recognize that
Firm (7) finances more heavily with long-term debt, consistent with hotel and
casino properties supporting higher leverage than cruise ships. Firm (7)’s higher
proportion of long-term debt might suggest that compared to ships, hotels and
casinos serve as better collateral for loans. Another possibility is that MGM simply
chose to use debt more extensively than did Carnival. Firm (7) has a higher selling
and administrative expense percentage and thereby a lower net income percentage.
Distinguishing these two firms is a close call. The land-based services of MGM are
probably more competitive because of the direct competition located nearby and the
low switching costs for customers. Once customers commit to a cruise, their
switching costs are higher. Thus, one would expect MGM to have higher marketing
costs and a lower net income to revenues percentage. This reasoning suggests that
Firm (7) is MGM and Firm (2) is Carnival.
Three firms have R&D expenses: Firms (3), (6), and (12). These firms are
Johnson & Johnson, Cisco Systems, and eBay, respectively. All three firms have
high profit margins; high proportions of cash and marketable securities; low
proportions of property, plant, and equipment; and low long-term debt. All are
consistent with technology-based firms. These firms differ on their R&D
percentages, with Firm (12) having the lowest percentage. Both Johnson & Johnson
and Cisco invest in R&D to create new products, whereas eBay invests in
technology to support the offering of its online services. The clue suggests that
eBay is Firm (12). In addition, Firm (12) differs from Firm (6) and Firm (3) in that
it has no inventory, consistent with eBay’s business model of being a market-
making intermediary rather than a producer. Firm (12) also differs from Firm (6)
and Firm (3) in the amount of intangibles. Intangibles dominate the balance sheet of
Firm (12). The problem indicates that eBay has grown its network of online
services largely by acquiring other firms, which increases goodwill and other
intangibles. Thus, Firm (12) is eBay.
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Statement Analysis, and Valuation
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in whole or in part.
It is difficult to distinguish Firm (3) as Johnson & Johnson and Firm (6) as
Cisco. A few subtle differences between the percentages for these two firms are as
follows: As a high-tech company, Cisco requires more R&D than Johnson &
Johnson does, which generates revenues from branded over-the-counter consumer
health products, which do not require as much R&D investment. This suggests that
Johnson & Johnson is Firm (3) and Cisco is Firm (6). In the same vein, Cisco will
turn over inventory faster than Johnson & Johnson will, which is revealed in
Cisco’s having a lower inventory percentage compared to Johnson & Johnson.
This leaves four firms: Firms (4), (9), (10), and (11). The four remaining firms
are Kellogg’s, Amazon.com, Molson Coors, and Yum! Brands, respectively.
Amazon.com is likely the least fixed-asset-intensive of the firms. It must invest in
information systems but does not need manufacturing or retailing assets, as the
other three do. In addition, Amazon will require the highest levels of R&D among
the four firms. This suggests that Firm (9) is Amazon.com. Firm (9) also has the
highest cost of sales percentage of the four firms, consistent with Amazon.com’s
low value added for its online services. It is interesting to compare the cost of sales
to revenues percentages for Amazon.com and eBay [Firm (12)]. Amazon.com
includes the full selling price of goods sold in its revenues whenever it takes
product risk and the cost of the product sold in the cost of sales. On the other hand,
eBay does not assume product risk, so its revenue includes only customer posting
and transaction fees and advertising fees. Its cost of sales percentage is quite low
because it includes primarily compensation of personnel maintaining its auction
sites.
This leaves Firm (4), Firm (10), and Firm (11). Firm (11) has the smallest
inventories percentage, consistent with a restaurant selling perishable foods. The
cost of sales percentage for Firm (11) is the highest of these three remaining firms.
The extent of competition in the restaurant business is likely higher than that for the
branded food products of Molson Coors and Kellogg’s, consistent with lower value
added (higher cost of sales percentage) for Firm (11). Thus, Firm (11) is Yum!
Brands.
Firm (10) has a significantly higher intangibles to revenues percentage than
does Firm (4). Molson Coors has made significant investments in acquisitions of
other beer companies in recent years, which increased its goodwill. Kellogg’s has a
smaller yet still significant goodwill percentage, consistent with Kellogg’s’ strategy
of acquiring other branded foods companies and recognizing goodwill. Firm (10) is
Molson Coors, and Firm (4) is Kellogg’s.

Chapter 1
Overview of Financial Reporting, Financial
Statement Analysis, and Valuation
1-8
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in whole or in part.
Exhibit 1.B—(Problem 1.10) (Text Exhibit 1.22)
Goldman
Sachs
Carnival
CorpJ&JKellogg’sVerizonCisco
MGM
MirageCitigroup
Amazon
.com
Molson
CoorsYumeBay
123456789101112
BALANCESHEET
Cash&marketablesecurities2,256.1%4.1%20.1%2.0%10.6%96.9%4.1%2,198.0%26.0%4.5%1.9%39.3%
Receivables352.82.815.28.912.08.84.21,384.84.013.32.05.1
Inventories2.47.97.02.13.01.58.94.01.3
Property,plant,andequipment,atcost286.843.055.4221.533.8278.87.841.461.132.9
Accumulateddepreciation (59.8)(20.4)(32.5)(132.6)(22.6)(52.8) (2.6)(14.1)(28.3)(18.9)
Property,plant,andequipment,net—%227.0%22.5%22.9%88.9%11.2%226.0%—%5.3%27.3%32.9%14.0%
Intangibles36.543.439.875.240.56.0101.95.0109.48.390.9
Otherassets 57.3 7.224.0 4.8 19.028.3 81.0 208.5 7.259.711.4 33.3
Totalassets2,666.2%280.0%133.2%85.4%207.9%188.6%322.9%3,893.3%56.4%218.2%57.9%182.6%
Currentliabilities2,080.8%37.8%32.7%27.7%26.6%37.8%41.7%2,878.4%30.0%20.7%15.3%43.4%
Longtermdebt390.969.112.731.748.228.5172.2596.10.438.431.6
Otherlongtermliabilities92.65.621.114.690.215.353.8171.34.433.912.09.4
Shareholders’equity 101.9167.5 66.711.3 42.8107.0 55.1 247.521.4125.3(1.0)129.8
TotalLiabilitiesandShareholders’
Equity2666.2%280.0%133.2%85.4%207.9%188.6%322.9%3893.3%56.4%218.2%57.9%182.6%
INCOMESTATEMENT
Operatingrevenues100.0%100.0%100.0%100.0%100.0%100.0%100.0%100.0%100.0%100.0%100.0%100.0%
Costofsales(excludingdepreciation)or
operatingexpenses(54.6)(61.6)(29.0)(58.1)(40.1)(36.1)(56.0)(73.4)(85.8)(59.5)(75.1)(26.1)
Depreciationandamortization(2.0)(9.9)(4.4)(2.9)(15.0)(1.5)(10.8)(5.0)(1.5)(5.7)(4.9)(2.8)
Sellingandadministrative(1.4)(12.1)(29.3)(23.7)(27.6)(27.6)(19.3)(5.1)(2.6)(27.9)(7.6)(33.7)
Researchanddevelopment(1.6)(12.2)(14.6)(7.7)(5.1)(8.5)
Interest(expense)/income9.5(2.8)(0.1)(2.5)(1.9)1.0(8.5)78.4(1.8)(2.0)1.3
Incometaxes(14.3)(0.1)(6.2)(3.8)(3.4)(4.3)(2.6)(16.0)(1.0)(2.2)(2.8)(4.7)
Allotheritems,net (8.0) 0.1 1.6 (5.5)  2.3(28.8)(0.3) 5.2 0.4 
Netincome27.6%13.6%20.3% 9.0% 6.6%17.0% 5.3%42.3% 3.7% 8.0%8.0%25.5%
Cashflowfromoperations/capital
expendituresn.m.1.04.92.71.59.81.0n.m.8.81.81.65.1
Chapter 1
Overview of Financial Reporting, Financial
Statement Analysis, and Valuation
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in whole or in part.
1.11 Effect of Industry Characteristics on Financial Statement Relations. There are
various strategies for approaching this problem. One strategy begins with a
particular company, identifies unique financial characteristics (for example, electric
utilities have a high proportion of property, plant, and equipment among their
assets), and then searches the common-size data in Text Exhibit 1.23 to identify the
company with that unique characteristic. Another approach begins with the
common-size data in Text Exhibit 1.23, identifies unusual financial statement
relations [for example, Firm (10) has a high proportion of receivables], and then
looks over the list of companies to identify the one most likely to have substantial
receivables among its assets. We follow both strategies here. All of the data are
scaled by total revenues (except for the final data item, which is cash flow from
operations over capital expenditures); so throughout this discussion when we refer
to a “percentage,” it is a percentage of revenues. The data from Text Exhibit 1.23 in
the text, with company names as column headings, are presented at the end of this
solution in Exhibit 1.C.
Firm (10) stands out because it has the highest proportion of receivables among
its assets and the most substantial borrowing in its capital structure. This balance
sheet structure is typical of the finance company, HSBC Finance. We ask students
why the capital markets allow a finance company to have such a high proportion of
borrowing in its capital structure. The answer is threefold: (1) Finance companies
have contractual rights to receive future cash flows from borrowers (the cash flow
tends to be highly predictable); (2) finance companies lend to many different
individuals, which diversifies their risk; and (3) borrowers often pledge collateral to
back up the loan, which provides the finance companies with an alternative for
collecting cash if borrowers default on their loans. Thus, the low risk in the asset
structure allows the firm to assume high risk on the financing side. We use this
opportunity to ask students how this firm can justify recognizing interest revenue
on its loans as the revenue accrues each period when it has an uncollectible loan
provision of 29.1% of revenues. Two points are noteworthy: (1) The concern with
uncollectibles is not with the size of the provision, but with how much uncertainty
there is in the amount of the provision (a high mean with a low standard deviation
is not a concern, but a high mean with a high standard deviation is a concern) and
(2) revenues represent interest revenues on loans, whereas the provision for
uncollectibles includes both unpaid principal and interest (thus, the 29.1% provision
does not mean that the firm experiences defaults on 29.1% of its customers each
year). Given that loans are nearly 700% of revenues and the provision for
uncollectible loans is 29% of revenues, it implies a roughly 4% loan loss provision.
The cash flow from operations to capital expenditures ratio is high because of the
low capital intensity of this firm.
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Statement Analysis, and Valuation
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in whole or in part.
Firm (4) also is likely to be a financial services firm because it has a high
proportion of cash and marketable securities among its assets and a high proportion
of liabilities in its capital structure. This balance sheet structure is typical of the
insurance company, Allstate Insurance. Allstate receives cash from policyholders
each period as premium revenues. It pays out the cash to policyholders as they
make insurance claims. There is a lag between the receipt and disbursement of cash,
which for a property and casualty insurance company can span periods up to several
years. Allstate invests the cash in the interim to generate a return. The high
proportion of current liabilities represents Allstate’s estimate of the amount of
future claims arising from insurance coverage in force in the current and previous
periods. We ask students at this point to comment on the quality of earnings of an
insurance company. Our objective is to get students to see the extent of estimates
that go into recognizing claims expenses in a particular period. Claims made from
accidents or injuries during the current year related to insurance in force during that
year require relatively little estimation. However, policyholders may sustain a loss
during the current period but not file a claim immediately. Also, estimating the cost
of a claim may present difficulties if the claim amount is difficult to estimate (such
as with malpractice insurance) or if policyholders contest the amount Allstate is
willing to pay and the case goes through adjudication. Thus, the potential for low
quality earnings is present with insurance companies. We then point out that the
amount shown for other assets represents the unamortized portion of the cost of
writing a new policy (costs of investigating new policyholders to assess risk levels,
commissions paid to insurance agents for writing the new policy, and filing fees
with state insurance regulators). We ask why insurance companies do not write off
this amount in the year of initiating the policy. The explanation is one of matching.
Insurance companies recognize premium revenues over several future periods and
should match both policy initiation costs and claims costs against these revenues.
The cash flow from operations to capital expenditures ratio is high because of the
low capital intensity of this firm.
Four firms report R&D expenditures: Firm (1), Firm (2), Firm (5), and Firm
(12). Dupont, Hewlett-Packard, Merck, and Procter & Gamble will incur costs to
discover new technologies or to develop new products. By far, Firm (2) has the
highest R&D expense percentage and the highest profit margin. This firm is Merck.
Pharmaceutical companies must invest heavily in new drugs to remain competitive.
Also, the drug development process is lengthy, which increases R&D costs.
Pharmaceutical companies have patents on most of their drugs, providing such
firms with a degree of monopoly power. The demand for most pharmaceuticals is
relatively price inelastic because customers need the drugs and because the cost of
the drugs is often covered by insurance. The manufacturing process for
pharmaceuticals is capital-intensive, in part because of the need for precise
measurement of ingredients and in part because of the need for purity. Note that
Merck has a relatively high selling and administrative expense percentage. This
high percentage reflects the cost of maintaining a sales staff to market products to
physicians and hospitals and heavy advertising outlays to stimulate demand from
consumers.