12–16
Copyright ©2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written
consent of McGraw-Hill Education.
Ch. 12, Solutions (Cont’d)
12–20.
a. The primary activities of the Orangeville Animal Control Program are
complaint response, impounding of dogs, care of dogs that are returned
to owners, and care of dogs that are adopted. The activities, resources
and cost drivers are shown below.
Activities, Resources, and Cost Drivers
Responding to a complaint
Labor (animal control wardens)
Specially equipped vehicles
Labor (animal control wardens)
Specially equipped vehicles
Number of animals impounded
Care of impounded animal returned to its owner
Number of animals impounded
Care of an impounded animal that is adopted
Number of animals impounded