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9 Performance, Counseling, and Health Care
Interview assignments for performance, counseling, and health care may be organized similarly
to the persuasive interview assignment. Role-playing situations for these types of interviews are
included at the ends of Chapters 9, 11, and 12. You can modify the persuasion role-playing
assignment by substituting the goals of performance review, counseling, and health care. The
Performance Interview Critique: Interviewer Form A
Name ___________________
Opening 1 2 3 4 5 x ____ = ____
Body:
Gets input from interviewee 1 2 3 4 5 x ____ = ____
Performance Interview Critique: Interviewer Form B
Name ______________________
Opening: rapport, orientation, involves interviewee _____
Uses a coaching approach: two-way communication,
feedback, positive reinforcement _____
Selects appropriate performance model _____
Covers total performance _____
Avoids common biases _____
Performance Interview Critique: Interviewee Form A
Name _________________
Opening 1 2 3 4 5 x ____ = ____
Asks questions 1 2 3 4 5 x ____ = ____
Sets priorities 1 2 3 4 5 x ____ = ____
Performance Interview Critique: Interviewee Form B
Name __________________
Opening: plays an active role _____
Handles problems: explanations, avoids excuses, accepts
criticism, seeks suggestions _____
Gathers information: prospects for advancement,
feedback on performance, expectations of interviewer _____
Name ________________
Opening: techniques, rapport, orientation 1 2 3 4 5 x ____ = ____
Body:
Selects appropriate approach(s) 1 2 3 4 5 x ____ = ____
Creates supportive climate 1 2 3 4 5 x ____ = ____
Comments
Grading scale: 0 no credit, 1 poor, 2 below average, 3 average, 4 above average, 5 excellent
Counseling Interview Critique: Counselor Form B
Name ______________________
Opening: techniques, rapport, orientation _____
Closing: techniques, agreement on courses of action,
no new topics _____
Communication skills: verbal, nonverbal, listening _____
Total grade ________
Counseling Interview Critique: Counselee Form A
Name ____________________
Opening: Plays an active part 1 2 3 4 5 x ____ = ____
Body 1 2 3 4 5 x ____ = ____
Questions 1 2 3 4 5 x ____ = ____
Grading scale: 0 no credit, 1 poor, 2 below average, 3 average, 4 above average, 5 excellent
Counseling Interview Critique: Counselee Form B
Name __________________
Opening: Plays an active part _____
Body _____
Questions: open, avoid pitfalls, non-defensive _____
Total grade ________
Health Care Interview Critique: Interviewer Form A
Name __________________
Opening: Rapport, orientation, techniques 1 2 3 4 5 x ____ = ____
Body 1 2 3 4 5 x ____ = ____
Enhances relationship 1 2 3 4 5 x ____ = ____
Grading scale: 0 no credit, 1 poor, 2 below average, 3 average, 4 above average, 5 excellent
Health Care Interview Critique: Interviewer Form B
Name ___________________
Opening: rapport, orientation, techniques _____
Enhances relationship: relaxed and confident, shows interest,
Communication skills: verbal, nonverbal _____
Closing: appropriate techniques _____
Total Grade ________
Health Care Interview: Interviewee Form A
Name __________________
Opening 1 2 3 4 5 x ____ = ____
Body
Questions 1 2 3 4 5 x ____ = ____
Communication skills 1 2 3 4 5 x ____ = ____
Total points __________
Grading scale: 0 no credit, 1 poor, 2 below average, 3 average, 4 above average, 5 excellent
Health Care Interview Critique: Interviewee Form B
Name ________________
Opening: plays an active part _____
Body
Questions: open, probing, avoids pitfalls, non-defensive _____
Responses: honest, to the point, clarifies questions/information _____
Communication skills: verbal, nonverbal, listening _____
Total grade _________
