2 Course Syllabuses
Three-Hour, Three-Days-a-Week Interviewing Course
Instructor’s Note:
This course syllabus is designed for a three-hours-per-week, one-semester course for
twenty-three to twenty-five students. It contains four units most applicable to students
from a wide variety of academic majors: introduction to interviewing, informational
interviewing, employment interviewing, and persuasive interviewing. The exercises in
the syllabus are used for class discussion and analysis.
Interviewing: Principles and Practices
Instructor:
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Text: Charles J. Stewart and William B. Cash, Jr. Interviewing: Principles and Practices.
New York: McGraw-Hill, 2017. (15th edition)
Aims of the Course:
• To introduce students to the fundamental principles of interviewing, including the
interpersonal communication process, structure, questions, and ethics
• To introduce students to the principles of interview preparation
• To introduce students to the principles and techniques of three common forms of
interviewing: informational, employment, and persuasive
• To provide students with interviewing experience inside and outside of the
classroom
• To prepare students for a lifetime as interviewers and interviewees
Units of the Course:
• Introduction to Interviewing
Semester grades are determined as follows:
2
• In-class Interviews
• Examinations
• Field project
• Exercises and interview critiques
• Attendance and class participation
Important notes:
• There will be no comprehensive final examination.
• Each unexcused absence will cost three points.
will fail the course.
Class schedule:
1 – Introduction to the course
3 – The interviewing process: two parties, interchanging roles, perceptions,
interactions, feedback, situation, outside forces (Chapter 2), analyze of an
interview
4 – Types and uses of questions: open and closed, primary and probing, neutral
and leading (Chapter 3), Exercises: Supply the Probing Question & Identification
of Questions
5 – Common question pitfalls (Chapter 3), Exercise: What Are the Pitfalls in These
Questions?
Copyright © 2017 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
5), analyze a sample interview
18 – Informational interviews: handling special situations and difficult interviewees,
interviewee skills (Chapter 5), interviewee responses to questions
19 – Informational interviews
Copyright © 2017 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
8), teams take part in a resume clinic and report to class
Field Projects due by 5:00 p.m.
27– Employment interviews: interview plan for applicants, guidelines for applicants,
open discussion of employment interviews (Chapter 8), resume clinic
10)
Assign persuasive interviews
10), analyze a sample interview
37 – Persuasive interviews: being an active, critical interviewee (Chapter 10),
teams work on critical thinking, persuasive tactics, tests of evidence exercises
38 – Persuasive interviews: review of preparation (Chapter 10), analyze a sample
Interview
Copyright © 2017 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
6
Three-Hour, Two-Days-a-Week Interviewing Course
Instructor’s note:
This course syllabus is designed for a three-hour course that meets twice a week for
about seventy-five minutes at a time with twenty-three to twenty-five students. It
contains four units: Introduction to Interviewing, Informational Interviewing, Employment
Interviewing, and Persuasive interviewing.
1 – Introduction to the course, introduction to interviewing: essential elements, forms,
technology and interviewing (Chapter 1), Exercise: What Is and Is Not an
Interview, ice-breaker interviews
2 – The interviewing process: two parties, interchanging roles, perceptions, feedback,
situation, outside forces (Chapter 2), analyze an interview (Chapter
2), types and uses of questions (Chapter 3), Exercise: Identification of Questions
3 – Probing questions, common question pitfalls (Chapter 3), Exercises: Supply the
Probing Question and What Are the Pitfalls in These Questions?
7
11 – Informational interviews: handling special situations and difficult interviewees
Field Projects due by 5:00 p.m.
16 – Employment interviews: developing an applicant profile, recruiter questions,
teams work on openings and closings (Chapter 7), questions, analyze an
employment interview
17 – Employment interviews: applicant self-analysis, resumes, cover letters (Chapter
8), resume clinic
18 – Employment interviews: interview plan for applicant, guidelines for applicants
(Chapter 8), open discussion of employment interviews, Exercise: Which
Questions Are Unlawful and Why, responses to unlawful questions, Exercise:
Applicant Pitfalls, teams work on applicant question schedules and question
24 – Persuasive interviews: being an active, critical interviewee (Chapter 10), teams
work on critical thinking, persuasive tactics, tests of evidence exercises
8
25– Persuasive interviews: review of preparation (Chapter 10), analyze a sample
interview
9
Optional Units on Performance, Counseling, and Health Care Interviewing
The Performance Interview
1 – Performance interviews: a coaching perspective, EEO guidelines, selecting a review
Model (Chapter 9)
Assign performance interviews
4 – Performance interviews: performance problem interviews (Chapter 9), analyze a
sample interview
5 – Performance interviews
The Counseling Interview
1 – Counseling interviews: ethics and the counseling interview, (Chapter 11)
Assign counseling interviews
2 – Counseling interviews: Preparing for the counseling interview (Chapter 11), teams work
on preparing for difficult situations and interviewees
7 – Counseling interviews
10
The Health Care Interview
1 – Health care interviews: ethics and the health care interview, patient-centered care
(Chapter 12)
Assign health care interviews
6 – Health care interviews