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12 Answers to Exercises in Chapter 4
Exercise #1 – Interview Schedules
2. Moderately scheduled or a combination of moderately scheduled and highly scheduled
Exercise #2 – Interview Openings
1. The interviewer assumes the professor knows him or her by name that may or may not
2. This opening is accusatory and is likely to place the interviewee, a superior in this
3. This opening question is unrealistic and mildly insulting to the interviewee. It draws a
4. The first question is a typical but not very effective ice-breaker question the recruiter
5. This is a satisfactory opening because the senator would know the NBC reporter.
Exercise #3: Interview Closings
1. The recruiter closes the interview abruptly and provides no information about what will
2. The rental agent does not express appreciation for the couple taking their time to look
at this rental or provide the interviewees with information on how they might contact
3. This performance review interview closes rather abruptly without a summary of what
4. The journalist begins the closing verbally and nonverbally and then settles back into a
false closing in which a new topic is introduced.
5. This telephone survey interviewer closes without expressing appreciation and then
