Learning Resources
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Deming, W. Edwards. On the Management of Statistical Techniques for Quality and Productivity
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Deming, W. The Essential Deming (New York: McGraw-Hill, 2012).
Deming, W. Edwards. Out of the Crisis (Cambridge, MA: Massachusetts Institute of Technology, Center
for Advanced Engineering Study, 2000).
DePree, Max. Leadership is an Art (New York: Doubleday, 2004).
DePree, Max. Leadership Jazz (New York: Dell, 1993).
De Pree, M. (1997). Leading without power: Finding hope in serving community. San Francisco: Jossey-
Bass.
Dinkmeyer, D. & Eckstein, D. (1993). Leadership by encouragement. Dubuque, IA: Kendall/Hunt.
Douglas, E.F. (1998). Straight talk: Turning communication upside down for strategic results at work.
Palo Alto, CA: Davies-Black.
Drath, W.H. (1993). Why managers have trouble empowering: A theoretical perspective based on
concepts of adult development. Greensboro, NC: Center for Creative Leadership.
Drath, W. & Palus, C. (1994). Making common sense: Leadership as meaning-making in a community of
practice. Greensboro, NC: Center for Creative Leadership.
Drucker, P. People and Performance (New York: Harper’s College Press, 1997).
DuBrin, Andrew J. Leadership: Research Findings, Practice, and Skills (Boston: Houghton Mifflin, 2001).
Ehrenreich, B. Nickel and Dimed (New York: Picador: 10th anniversary ed., 2011).
Fairholm, Gilbert. Leadership and the Culture of Trust (Westport, CT: Praeger, 1994).
Fatima, M. Higher Than Hope (New York: Harper & Row, 1990).
Follett, Mary Parker. Prophet of Management: A Celebration of Writings from the 1920’s (Boston:
Harvard Business School Press, 1996).
Floyd, S.W. & Wooldridge, B. (1996). The strategic middle manager: How to create and sustain
competitive advantage. San Francisco: Jossey-Bass.
Freeman, R.B. & Rogers, J. (1999). What workers want ( Ithaca, NY: Cornell University Press).
Frock, R. Changing How The World Does Business (Berrett-Koehler Publishers, October, 2006).
Fulbright, J. The Arrogance of Power (Random House January 1967).
Gawande, A. (2007). Better ( New York: Metropolitan Books).
Gawande, A. The Checklist Manifesto (New York: Henry Holt and Company, 2009).
George, M. Lean Six Sigma Pocket Toolkit (Ford Motor Company, 1970).