Learning Resources
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INDEX OF CASES, EXCERSISES, APPLICATIONS, DISCUSSION QUESTIONS AND
ACTIVITIES
PART ONE—Leadership Variables
Application: Leader-Follower Relations
Application: Leadership Poker
Application: Food for Thought
Exercise: What Type of Follower Are You?
Discussion Questions and Activities
PART TWO—The Power of Vision
Exercise: Leadership Physical
Exercise: Management Systems Questionnaire
Exercise: Organizational Norms Questionnaire
Exercise : Management Effectiveness Audit
Application: Agreement on Direction—Planning Guide
Application: The Importance of Vision
Application: Complete a Business Plan
Discussion Questions and Activities
LEARNING RESOURCES
Learning Resources
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PART THREE—The Importance of Ethics
Case: Locks versus Lives
Case: The Right to Strike
Case: The 19 Year Old Bride
Case: RV’s in The Parking Lot
Application: Workplace Values and Leadership Actions
Application: Values Flag
Exercise: The Fallout Shelter
Exercise: The Kidney Machine
Exercise: Value Compatibility—Do We Think Alike
Exercise: Navigation Aids—People and Experiences
Discussion Questions and Activities
PART FOUR—The Empowerment of People
Exercise: Lost At Sea
Application: The Bottleneck
Case: The Cloak of Omnipotence
Discussion Questions and Activities
PART FIVE—Leadership Principles
Exercise: Styles of Human Relations
Case: The Coffee Break
Exercise: Effective Measures for Raising Morale
Exercise: The Joe Bailey Problem
Exercise: Group Member Roles
Exercise: Leader Evaluation
Exercise: Member Evaluation
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Exercise: Group Evaluation
Exercise: Broken Squares
Exercise: Experience is a Teacher
Application: Checklist for Effective Meetings
Discussion Questions and Activities
PART SIX—Understanding People
Exercise: The Power of Vocabulary
Application: Tolerance Hearts
Discussion Questions and Activities
PART SEVEN—Multiplying Effectiveness
Case: The Reluctant Backhoe Operator
Exercise: Things, People, Ideas—Personal Interest Inventory
Exercise: Id, Superego, and Ego
Ego Defense Mechanisms
Application: Personality Traits and Job Demands Analysis
Exercise: The Significant Other Tree
Exercise: The Critical Events Live
Exercise: Types of People
Discussion Questions and Activities
PART EIGHT—Developing Others
Exercise: Checklist for New Employee Orientation
Exercise: Numbers Never Lie
Application: How Will You Spend Your Life?
Application: Significant People and Critical Events
Exercise: Time Management Audit
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Case: Anatomy of an Illness as Perceived by the Patient
Exercise: Train the Trainer
Randy Pausch
Exercise: Personal and Interpersonal Growth
Discussion Questions and Activities
PART NINE—Performance Management
Exercise: Personal Performance Record
Exercise: How Well Do You Know Your People
Case: Emery Air Freight
Case: The Forklift Fiasco
Application: Employee Performance Review – Rating Scale
Application: In Search of Excellence
Application: Paired Comparison Performance Review
Application: Responsibility Charting
Discussion Questions and Activities
Learning Resources
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Copyright © McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
FILM AND VIDEO GUIDE
The following films and videos are suggested learning aids. These are supplementary media that can enrich
a class or training program. They are ideal for small-group discussion, panel debates, and question-and-
answer periods. Note: videos and films can be ordered from the source indicated. McGraw-Hill does not
stock or order any of the listed videos and films.*
* Leadership Resources: A Guide to Training and Development Tools (8th Ed.). Mary K. Schwartz and
Kinsey G. Gimbel
Part One—Leadership Variables
TOYING WITH SUCCESS: THE MCFARLANE COMPANIES
(Runtime: 11:10 min.)
Discuss the interplay of leadership qualities, characteristics of followers and situational factors that account
for the success of the McFarlane companies.
McGraw-Hill
DVD
ABRAHAM LINCOLN: PRESERVING THE UNION
(Runtime: 100 min.)
This A&E Biography examines Lincoln’s life, describes his childhood, campaigns, presidency, marriage,
and how his assassination made him an American martyr. Interviews with historians are used to analyze
the difficult leadership choices Lincoln was faced with during his first term as president.
A&E Home Video
South Burlington, VA
800-625-9000
www.aetv.com
AMERICAN’S GREAT INDIAN LEADERS
(Runtime: 65 min.)
This film uses archival photos, reenactments, and narration to tell the stories of four 19th century Native
American leaders: The Apache rebel, Geronimo; Comanche leader, Quannah Parker; Chief Joseph of the
Nez Perce nation; and the great Lakota Sioux warrior, Crazy Horse. The stories describe the efforts of
these leaders to save their land and their culture.
Questar Video, Inc.
Chicago, IL
800-544-8422
www.questar1.com
Learning Resources
6
APOLLO 13
(A & E Home Video, feature length)
This film is based on a real-life crisis on board an Apollo spacecraft that occurred on April 13, 1970. The
Apollo missions had become so routine that Apollo 13 generated little interest from the press―until a
routine maintenance procedure caused an oxygen tank to explode, leaving the three astronauts trapped in a
crippled capsule that might never make it back to earth. The film describes the struggle of the astronauts
and Mission Control technicians to improvise a new set of procedures to safely return the astronauts back to
earth as one crisis after another arises. This film makes us aware of how often disruptions and
discontinuities occur. Topics include: Group Problem Solving, Managing Ambiguity, Crisis Management,
and Environmental Complexity.
New Video Group
126 Fifth Avenue, 15th Floor
New York, NY 10017
CITIZEN KANE
(Runtime: 119 min.)
Considered by many to be a perfect film, if not the best American film of all time. Citizen Kane is truly a
cinematic masterpiece. The emotion-packed story of Charles Foster Kane (allegedly based on the life of
William Randolph Hearst) is told with ever-shifting perspective. Directing his own vital performance as
well as members of the famous Mercury Players, Orson Welles created an enduring classic of leadership
and power. Hartwick Humanities in Management Institute (800-942-2737) offers a case study and teaching
guide based on this black and white film.
Movies Unlimited
Philadelphia, PA
800-668-4344
www.moviesunlimited.com
THE DEMOCRAT AND THE DICTATOR
(Runtime: 58 min.)
In this part of the Walk through the Twentieth Century series Bill Moyers examines the parallels between
two charismatic leaders, Franklin Roosevelt and Adolph Hitler, both of whom came to national power in
1933 and died in 1945. Their presence and conflicting ideologies are revealed through their words and
gestures.
PBS Video-Educational División
Alexandria, VA
800-344-3337
www.pbs.org
Learning Resources
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ELIZABETH
(Runtime: 121 min.)
Cate Blanchett Stars as Elizabeth I in this story of the 16th century monarch’s unlikely rise to power. As
bastard daughter of Henry VIII, the Protestant Elizabeth isn’t prepared to rule in Catholic England.
However, the sudden death of her half-sister Mary Tudor places her on the throne. Subversive plots
abound among her advisors, political allies and enemies, the church, and even her lover. Elizabeth survives
and gains power through subversive maneuvers of her own and very persuasive speechmaking. By the end
of the movie she has sworn off her dependence on men, claiming to be the virgin queen who is married to
England.
Polygram Filmed Entertainment
New York, NY, 800-825-7781
GEORGE WASHINGTON: THE MAN WHO WOULDN’T BE KING
(Runtime: 60 min.)
This video from the American Experience series describes how Washington’s early defeats as leader of the
Revolutionary Army taught him to employ inventive strategies to defeat the British. After he became
president, Washington refused to assume dictatorial power, establishing the American presidency as a
democratic, not tyrannical, position.
PBS Video
Alexandria, VA
800-344-3337
www.pbs.org
LEADERSHIP: STYLE OR CIRCUMSTANCE?
(CRM, 27 min.)
This film separates leadership into two broad styles of behavior: relationship oriented and task oriented.
The former is supportive; the latter is directive. Both styles have their uses, depending on specific
situations. Ways of developing new leaders and ensuring their effectiveness on the job are discussed.
CRM Learning
2215 Faraday Avenue
Carlsbad, CA 92008
MANAGERS WITH IMPACT: VERSATILE AND INCONSISTENT
(Motorola Teleprograms, 32 min.)
Effective leaders are able to change their management styles to meet new challenges―every day, for every
situation. This film provides analysis of the qualities that define a manager with impact. Throughout the
work day, various meetings with department heads and support staff exemplify how effective management
is achieved by task analysis, objective recognition, and choice of the correct approach to attain the goal.
From the Harvard Business Review Series. Print material available.
Learning Resources
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Motorola Teleprograms
1303 E. Algonquin Road
Schaumburg, IL 60196
OCTOBER SKY
(Runtime: 103 min.)
This feature film tells the true story of Homer Hickman, a West Virginia boy who was awestruck by his
first vision of the Soviet satellite Sputnik in 1957. The experience led to a dream of escaping is coal
mining heritage to build rockets and explore space. Faced with overwhelming obstacles, Hickman
convinced three friends and one teacher to join his dream. Thanks to persistence and creativity, the “rocket
boys” launched a success and won the national science fair. For their efforts, all the boys received college
scholarships and a future away from the coal mines. Hickman achieved his dream of joining the space
program and spent his career as a NASA engineer. This film provides an inspiring leadership lesson in
setting and communicating a bold vision and the reward for doing the hard work necessary to achieve the
vision.
Universal Studies Home Video
Universal City, CA
817-777-1000
PATTON―A GENIUS FOR WAR
(A& E Home Video, 100 min.)
General George Patton was a walking, talking fighting machine whose personality was bigger and noisier
than one of his Sherman tanks. He was America’s greatest field commander who dismembered the panzers
of Hitler’s Thousand Year Reich with matchless thunder and dash. Passionate and arrogant, Patton slapped
soldiers and cried over them. He was vilified and deified. But when it came to the bloody business of war,
Patton was victorious. He struck fear into Nazi generals and left Allied superiors questioning his sanity.
Time Life Video
P.O. Box 8506
Richmond, VA 23226
ROMMEL―THE LAST KNIGHT
(A & E Home Video, 50 min.)
He served one of the most hated men in history and emerged with his reputation intact. German Field
Marshal Erwin Rommel may have been the greatest general in World War II. His dreaded Panzer legions
inflicted bitter defeats on the Allied commanders who opposed him. Yet his unwavering brilliance and
nobility won the Desert Fox the enduring respect of his enemies, and eventually the betrayal of his leader,
Adolf Hitler.
Learning Resources
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New Video Group
126 Fifth Avenue, 15th Floor
New York, NY 10017
THE BOUNTY (1984)
(Orion Home Video, feature length)
This film depicts the mutiny against Captain William Bligh during a British naval expedition in 1789. The
film, which is based on the book Mutiny on the Bounty, stars Mel Gibson as Fletcher Christian, the leader
of the mutiny, and Anthony Hopkins as Bligh. Captain Bligh is given the mission of bringing breadfruit
plants from Tahiti to Jamaica with his old friend Fletcher Christian. As crew members wait for the first
breadplants to mature, they become enmeshed in the culture of the native inhabitants. When it comes time
to bring the breadfruit plants to Jamaica, Captain Bligh faces the problem of restoring group discipline and
cohesion. Captain Bligh’s attempts to achieve group performance through authoritarian and coercive means
cause Fletcher Christian to lead the crew in a mutiny in which Bligh and the officers are set adrift. Topics
include: Conflict, Discipline, Group Dynamics, and Ethical Leadership.
MGM Home Entertainment
2500 Broadway Street
Santa Monica, CA 90404
THE BRIDGE ON THE RIVER KWAI
(Columbia TriStar Home Video, feature length)
This award winning film is based on Pierre Boulle’s novel of the indomitable Colonel Nicholson, a British
army officer captured by the Japanese during World War II. A railway bridge that Nicholson and his men
are forced to build across the River Kwai becomes the Colonel’s means of preserving his organization and
inspiring his men with the will to survive. A triumph of planning and strategic vision, the bridge is a
symbol of Nicholson’s humane and rational approach to leadership even as it becomes a target of the British
Commando team sent to destroy it. Topics include: Motivation, Excellence, Goal Setting, Power,
Situational Leadership, and Ethics.
Columbia TriStar Home Video
Sony Pictures Plaza
10202 W. Washington Blvd.
Culver City, CA 90232
THE FINEST HOURS
(Runtime: 116 min.)
This tribute to Sir Winston Churchill documents his rocky diplomatic career and his inspiring passionate
leadership in World War II, recalling his words, humor, family life, and patriotic fervor. Narrated by Orson
Welles.
Learning Resources
10
Amazon.Com
Seattle, WA
800-201-77575
www.amazon.com
THE FLIGHT OF THE PHOENIX
(CBS/Fox Video, feature length)
This film is based on a gripping adventure about the crash of a small plane and the
arduous efforts of the survivors to reconstruct the wreckage and then fly it. Observing
the group as it faces what are nearly impossible odds as well as starvation and
dehydration, viewers witness the struggle for leadership and the basis on which the
characters vie for and receive leadership authority. The film stimulates a rich discussion
about the behavior of leaders in groups and emergent leadership as a function of group
dynamics. Topics include: Conflict, Crisis Management, Leadership Style, and
Organizational Survival.
CBS Fox Video
1330 Avenue of Americas Fifth Floor
New York, NY 10019
THE MANAGERIAL GRID IN ACTION
(BNA, 33 min.)
Robert Blake and Jane Mouton explain the managerial grid, a conception of leadership based upon concern
for productivity and concern for people. Various grid styles are demonstrated in a company manager’s
meeting.
BNA Films
5615 Fishers Lane
Rockville, MD 320852
THE MANAGER’S JOB: FOLKLORE AND FACT
(Coronet/MTI Film & Video, 32 min.)
Traditional management theory states that managers do four things: plan, organize, direct, and control.
This film suggests a method that frees managers from folklore that hampers performance when things don’t
go according to plan. From the Harvard Business Review Series. Print material available.
Coronet Film
108 Wilmot Road
Deerfield, IL 60015
TWELVE O’CLOCK HIGH
(Twentieth Century Fox Home Entertainment, feature length)
Learning Resources
This film focuses on the crisis that can result when an organization demands maximum effort from its
members. It is based on the story of a general’s mission to rebuild a bomber group whose shattered morale
under heavy losses threatens to undermine the aerial offensive against German-held Europe in World War
II. The film contrasts the leadership styles of two different leaders and provides viewers with the
opportunity to consider the benefits and costs of each. Topics include: Change, Power/Authority,
Communication, Goal Setting, Organizational Renewal, and Turnaround Management.
Twentieth Century Fox Home Entertainment
P.O. Box 90
Beverly Hills, CA 90213
Part Two—The Power Of Vision
ANDRE THORNTON
(Runtime: 12:25 min.)
Discuss the role of the leader in creating a vision for organizational success.
McGraw-Hill
DVD
A PASSION FOR EXCELLENCE
(Public Broadcasting Service, 45 min.)
This film features an excellent presentation by Tom Peters, author of the book, Passion for Excellence. It is
ideal for business groups, especially for people in leadership positions. Award winner.
PBS Video
475 L’Enfant Plaza, S.W.
Washington, DC 20014
ANDREW CARNEGIE
(Teacher’s Video Company, 50 min.)
He arrived in America as an uneducated Scottish immigrant and worked in a thread factory for $1.20 a
week. When Andrew Carnegie spotted the opportunity, he quickly launched the steel and railroad
businesses that made him wealthy and famous. An inspiring story.
Teacher’s Video Company
P.O. Box ABUA-4455
Scottsdale, AZ 85261
Learning Resources
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BILL GATES
(Teacher’s Video Company, 50 min.)
How did Bill Gates, co-founder of Microsoft, become the richest person in the world? Viewers will be
interested in this inside look at an incredible rise to business success.
Teacher’s Video Company
P.O. Box ABUA-4455
Scottsdale, AZ 85261
BLACK ENTREPRENEURS
(Teacher’s Video Company, 35 min.)
Viewers will meet African Americans who have built thriving businesses. This film is filled with
inspirational stories that are ideal for discussing the concept of equal opportunity in the American free
enterprise system.
Teacher’s Video Company
P.O. Box ABUA-4455
Scottsdale, AZ 85261
CHARLEMAGNE: UNIFIER OF EUROPE
(Encyclopaedia Britannica Educational, 11 min.)
This video dramatizes the contributions made by Charlemagne to the development of Europe and illustrates
the personal qualities and circumstances that enabled Charlemagne to build his empire. The video was
produced in France and features authentic artifacts of the era, together with natural and period settings that
convey the flavor of Charlemagne’s time.
Encyclopaedia Britannica, Inc.
310 S. Michigan Avenue
Chicago, IL 60604
ELIZABETH I―THE VIRGIN QUEEN
(A & E Home Video, 50 min.)
In 1559, Elizabeth I came to the throne at age twenty-five. England’s best loved queen reigned for forty-
four years. She was the daughter of Ann Boleyn and King Henry VIII, who bastardized her. Despite this,
and all of her father’s short-comings (his temper, scandals of church and wives), she adored him
unconditionally. Her childhood experiences shaped her into the queen she was to be. She learned how to
skate around the court tapestry of intrigues, conspiracy and jealousy. Although she gave her name to the
age of discovery, the Elizabethan Age, she herself resisted change. The wedge between the Catholic and
Protestant churches grew deeper during her reign.
Learning Resources
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New Video Group
126 Fifth Avenue, 15th Floor
New York, NY 10017
LEADERSHIP: REACH FOR THE STARS
(Runtime: 20 min.)
Apollo 11 astronaut Buzz Aldrin hosts this film about the differences between managers and leaders.
Lessons are dramatized by two brothers, one who seeks the answer and the other who has already learned
the difference. Between lessons about communicating vision, raising expectations, gaining commitment,
and building trust, Aldrin describes the leadership of the Apollo program. From President John Kennedy’s
vision to the commitment and creativity at every level, the Apollo program is an example of leadership that
helps us realize extraordinary goals.
Coastal Human Resources
Virginia Beach, VA
800-725-3418
www.coastal.com
MERGER: DISNEY AND ABC
(Teacher’s Video Company, 30 min.)
This film examines how differing company cultures become evident in a major merger. As one of the
largest combinations of modern times, the Disney-ABC merger offers viewers a valuable insight into
company politics and the challenges of managing a major work force.
Teacher’s Video Company
P.O. Box ABUA-4455
Scottsdale, AZ 85261
ORGANIZATIONAL CLIMATE
(CRM, 27 min.)
Leaders play an important role in creating a work environment that motivates and satisfies employees.
Principles are discussed that help employees become more productive. Award winner.
CRM Learning
2215 Faraday Avenue
Carlsbad, CA 92008
Learning Resources
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THE EFFICIENCY EXPERT
(Runtime: 97 min.)
Originally titled Spotswood, this is a story about an outdated manufacturing company doomed to failure.
Anthony Hopkins is the consultant brought in to create a new vision. His idea of good management is
mechanistic, running a company as efficiently as clockwork. However, his recommendations to decrease
socializing and increase productivity don’t work. Instead of changing the employees, they change the
consultant. He learns about loyalty, trust, respect and the importance of balancing work and personal life.
From his fresh perspective, the consultant creates an innovative vision that saves the company and the
dignity of its employees.
Paramount Home Video
Los Angeles, CA
213-956-3952
THE MANAGEMENT OF HUMAN ASSETS
(BNA, 30 min.)
Rensis Likert explains how to rate an organization’s prevailing management system. The scale runs from
System I, an arbitrary, highly authoritarian management system (rare today in its pure form) through
System IV, a highly participative system. System IV firms are most likely to have a record of sustained
productivity, good employee relations, and high profitability. A dramatized sequence demonstrates that an
organization, in an effort to cut costs, may lean toward System I, but in doing so sacrifices employee
loyalty and operating efficiency.
BNA Films
5615 Fishers Lane
Rockville, MD 20852
THE POWER OF VISION
(Charthouse, 32 min.)
This is an excellent video for use in planning and brainstorming sessions. It ends with a call to action that
challenges each person to get involved and make a difference in his or her world.
Charthouse International
221 River Ridge Circle
Burnsville, MN 55337
Learning Resources
WARREN BUFFETT TALKS BUSINESS
(Teacher’s Video Company, 57 min.)
This witty, self-made billionaire shares his secrets on good ideas, simple investing, management skills, and
business challenges.
Teacher’s Video Company
P.O. Box ABUA-4455
Scottsdale, AZ 85261
WHAT MAKES US GREAT?
(Washington Speakers Bureau, 27 min.)
Terry Bradshaw discusses lessons he has learned in 35 years of sports and business. He questions
conventional wisdom and offers insights on what makes an organization great.
Washington Productions, Inc.
13430 Coppermine Road, #211
Herndon, VA 20171
Part Three—Leadership Character and the Importance of Ethics
PATAGONIA
(Runtime: 6:25min.)
Discuss the values and policies of Patagonia as these relate to ethics at work.
McGraw-Hill
DVD
A MAN FOR ALL SEASONS
(Runtime: 120 min.)
This is a biographical drama concerning sixteenth century Chancellor of England, Sir Thomas More, and
his personal conflict with King Henry VIII. More chose to die rather than compromise his religious beliefs.
The film is an exquisitely rich portrayal that received several academy awards.
Columbia Tristar Home Video
Culver City, CA
310-244-4000
Learning Resources
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CONFORMITY AND INDEPENDENCE
(Harper & Row, 26 min.)
This film reenacts classic conformity studies in social psychology (Sheriff’s autokinetic studies, Asch’s
standard line studies, and Milgram’s obedience research).
Harper & Row
Order Fulfillment/Customer Service
2350 Virginia Avenue
Hagerstown, MD 21740
COORS
(Teacher’s Video Company, 50 min.)
The alcohol and tobacco industries have come under intense pressure to take responsibility for the possible
negative effects of their products. Coors is a business empire, but a modern focus on ethics is threatening its
future. Viewers can consider whether companies should profit despite potential damage to society.
Teacher’s Video Company
P.O. Box ABUA-4455
Scottsdale, AZ 85261
COPING WITH TECHNOLOGY: BEYOND BUREAUCRACY, TOWARD A NEW
DEMOCRACY
(Document Associates, 26 min.)
Warren Bennis provides a provocative analysis of the impact of technology on human life. He discusses
the inability of rigid, bureaucratic organizations to cope with rapid technological growth, and suggests that
new, more open and democratic forms must develop to keep pace with change.
Technology is portrayed as a two-edged sword that offers a universe of potential achievement, but at the
same time threatens the individual with loss of control. Robert Heilbroner, economist, and Buckminster
Fuller, futurist, comment on the prospects of people and organizations in the face of rapid technological
progress.
Document Associates
880 Third Ave.
New York, NY 10022
Learning Resources
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COURAGEOUS FOLLOWERS, COURAGEOUS LEADERS
(Runtime: 23 min.)
This film is based on Ira Chaleff’s book The Courageous Follower: Standing Up To and For Our Leaders
(Berrett-Koehler, 1995). In several workplace scenarios it demonstrates how employees who are not in
positions of power may engage in participatory leadership. They must have courage in four areas: serving
their leaders by taking initiative, assuming responsibility, challenging their leaders, and leaving a situation
in which they cannot support the leader.
CRM Learning
Carlsbad, CA
(800-421-0833. www.crmlearning.com)
DO RIGHT
(Washington Speakers Bureau, 35 min.)
Coach Lou Holtz presents his lifelong philosophy―Do Right, Do Your Best, and Treat Others As You
Would Like To Be Treated. This is an inspirational film that features the importance of professional pride
and personal dedication.
Washington Productions, Inc.
13430 Coppermine Road, #211
Herndon, VA 20171
GANDHI
(Columbia TriStar Home Video, feature length)
This film describes the life of Gandhi so intimately that viewers feel they have actually known and been
deeply affected by this great leader. Gandhi is seen as exemplar of a new model of leadership in which the
ability to translate an idea into reality and sustain it is crucial. Viewers learn the importance of leading by
values and the necessity to make decisions and take actions that are bounded by moral principles. Topics
include: Cultural Diversity, Servant Leadership, Transformational Leadership, and Ethics/Values.
Columbia TriStar Home Video
10202 W. Washington Blvd.
Culver City, CA 90232
Learning Resources
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GAWAIN AND THE GREEN KNIGHT
(Films for the Humanities Sciences, 90 min.)
This dramatized version of the late 14th-century poem offers a portrait of life in Arthurian days as the Pearl
Poet imagined it. It features: discussion about human virtue and human imperfection; a fascinating plot
involving a challenge by the Green Knight, who departs Arthur’s castle holding his own head; Gawain’s
quest to keep his word and prove his worthiness while remaining alive; and a surprise moral ending.
Films for the Humanities Sciences
P. O. Box 2053
Princeton, NJ 08543
LOVE AND PROFIT
(ETC, 28 min.)
This superb film promotes caring leadership at all levels of responsibility. It prescribes a way of leading
based upon trust, honesty, support and, if needed, caring confrontation.
ETC (Excellence in Training Corporation)
11358 Aurora Avenue
Des Moines, IA 50322-7979
MORAL DEVELOPMENT
(CRM, 28 min.)
An experiment is re-created in which one of two participants is required to administer painful electric
shocks to the other participant. The individual administering the shock must make a moral decision about
an action that is required, but hurtful. Award winning film.
CRM Learning
2215 Faraday Avenue
Carlsbad, CA 92008
Learning Resources
19
MR. SMITH GOES TO WASHINGTON
(Runtime: 130 min.)
This black-and-white Frank Capra film features James Stewart, Jean Arthur, and Claude Rains. Stewart
stars as an idealistic young statesman who finds nothing but corruption when he takes his seat in the Senate.
The film illustrates how leaders deal with ethical issues and adversity.
Columbia Tristar Home Video
Culver City, CA
310-244-4000
PATTERNS
(Good Times, 83 min.)
Based on an original story and screen play by Rod Serling, this well-acted drama tells of a young executive
(Van Heflin) from Ohio who is brought to New York where he comes face-to-face with the top echelon
operation of big business. Slowly he discovers that he is to replace a likable, old-line executive (Ed
Begley). Holding the reins of the corporate octopus is Everett Sloan who is steely-eyed, harsh and cold,
with his only concern being the growth of his business.
Good Times Home Video Corporation
401 5th Avenue
New York, NY 10016
POLLUTION CONTROL―THE HARD DECISIONS
(BNA, 30 min.)
This film discusses the responsibilities of business in relation to problems of the environment.
Environmental issues are all trade-offs, says Peter Drucker, of risks against costs, against benefits, and
against jobs. As the film evolves, viewers are encouraged to think in terms of how they, as managers and
citizens, can strive for environmental betterment.
BNA Films
5615 Fishers Lane
Rockville, MD, 20852
Learning Resources
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SEX, POWER, AND THE WORKPLACE
(Teacher’s Video Company, 60 min.)
Sexual harassment has become a pressing issue for corporate America. This compelling video takes a look
at sample situations, analyzes whether they constitute harassment, and offers expert advice for preventing
similar occurrences. A timely topic presented in a tactful manner.
Teacher’s Video Company
P.O. Box ABUA-4455
Scottsdale, AZ 85261
SOCIAL NEEDS AS BUSINESS OPPORTCHAPTERIES
(BNA, 30 min.)
Robert Hansberger and Peter Drucker discuss the social responsibilities of business in such areas as
education, vocational training, employing the disadvantaged, community rebuilding, and the relocating of
obsolete plants. They argue that good intentions are no substitute for competence and that business people
should resist entering projects merely because there is nobody else to do them.
BNA Films
5615 Fishers Lane
Rockville, MD 20852
THE ABILENE PARADOX
(CRM, 28 min.)
Group members go along with each other because they think they have to, not because they think it is right.
Sound familiar? Learn how to recognize the dangerous Abilene Paradox and how to counter it. Winner of
two film awards.
CRM Learning
2215 Faraday Avenue
Carlsbad, CA 92008
THE CAINE MUTINY (1954)
(Runtime: 125 min.)
An all-star cast enacts the drama of rebellion against unreasonable authority on the combat vessel Caine in
the Pacific during World War II. Humphrey Bogart stars as the paranoid captain in this superb film
adapted from Wouk’s prize-winning novel.