Instructor’s Manual
By not making their new product backward compatible Nintendo leveled the playing field for
Sega by causing customers to incur switching costs to upgrade that were comparable to the costs
to switch to Sega’s products.
3. What strengths and weaknesses did Sony have when it entered the video game
market in 1995?
When Sony entered the video game market their primary weakness was a lack of experience and
reputation as a game manufacturer. This weakness was far outweighed by their ability to
leverage their reputation and distribution network for consumer electronics to give them a
4 What strengths and weaknesses did Microsoft have when it entered the video game
market in 2001?
When Microsoft entered the video game market, they had to overcome a lack of experience with
arcade games and consumer electronics. They were also a new entrant in a market with a very
strong leader that had the bulk of the market share. Microsoft also had to build on their
2
Copyright © 2017 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill
Education