International Business
Geringer, McNett, Minor, Ball
Instructor Guide to Module 2
Answers are likely to vary quite a bit on this question. Students may refer to absolute or
comparative advantage theories to show why Brazil is a superior site to the USA (absolute
advantage), and to other potential offshoring sites (e.g., China, India), based on labor cost, labor
quality, and other factors. Students may refer to Porter’s diamond model to show how Brazil has
developed a cluster that has internationally competitive competencies, enabling it to compete
effectively with other sites internationally. Some students might refer to Linder’s theory of
overlapping demand, arguing that the culture and business practices are similar, but this would
probably be an incorrect application of the theory as Linder refers to countries with similar
income levels and Brazil and the USA are quite different. Students might use resource
endowment theory, arguing that Brazil has an ample supply of talented IT specialists and
engineers, helping to compensate for shortages in the USA. Some students might even use the
IPLC (International Product Life Cycle) to explain the situation, arguing that advanced IT services
often begin in a lead market such as the U.S., get exported from the U.S., and then as skills
develop abroad there may be replacement of export market supply from the lower cost foreign
sites (displacing U.S. exports of these services) and ultimately replacing these services in the U.S.
as well. Strategic behavior theory, for example, might help explain why firms from the U.S. or
elsewhere might set up operations to exploit the talented, low cost labor available in Brazil, in
order to service U.S. demand in a more cost competitive manner. Dynamic capabilities theory
might also suggest that firms might invest in Brazil in order to participate in the development
and exploitation of cost competitive centers of excellence in emerging markets such as Brazil.
The variety of positions and theoretical perspectives that are likely to be presented can provide
the basis for a lively discussion or even debate within the classroom and provide a strong link to
the concepts of internationalization of businesses, economic globalization, and offshoring.
2. What recommendations would you give to the Brazilian government and its
outsourcing industry in order to improve their prospects for success in building a strong
international competitive position in the information technology outsourcing business?
This question can prove to be difficult for some students to answer, and there can be a range of