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Chapter 10
Communications
Review Questions:
1. List five types of written communication tools.
2. What is the most common form of written communication documents?
3. Who should chair the weekly job site safety meeting?
4. Who on the project management team is often responsible for preparation of meeting
notes?
5. Who on the project management team is responsible for the accuracy of the
owner/contractor/architect coordination meeting notes?
6. List five uses of meeting notes.
Meeting notes identify action items and the parties responsible for carrying them out,
7. Where should the project manager sit at a meeting?
8. What documents should be attached to the meeting notes and why?
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9. When should the meeting notes be distributed and why?
10. Why are Requests for Information (RFIs) used on construction projects?
11. Why do some designers resist RFIs?
12. Why do some designers welcome RFIs?
13. When is the RFI log reviewed?
14. Who should prepare an RFI?
15. Are verbal responses to RFIs sometimes acceptable? If so, how should they be ultimately
documented?
16. Do all RFIs result in change orders?
17. What advantages do web-based project management systems offer over computer-
based project management systems?