Chapter 1 Page 7
21. The principle of management by exception is that managers should limit their
attention to potential problem areas rather than being involved with every
23. Strategic planning decisions are 1. typically long-term in nature, 2. have a high
impact on the firm, 3. require highly-summarized information, 4. typically
non-recurring problems/opportunities, and 5. are uncertain in nature. Tactical
planning decisions are 1. typically medium-term in nature, 2. have a limited
impact on the firm, 3. require detailed information, 4. are typically periodically