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CHAPTER 7
7–1 It is definitely possible to establish formal organizational procedures for the
resolution of conflicts, provided that the project manager expected conflicts to
7–2 There are always situations that can develop into meaningful conflict. The
7–5 (a) Here, it might be best if the project manager uses his formal authority and
has both people removed from the project. Re- moving only one person will
create problems by showing favoritism for the second person.
7–7 (a). Conflict intensity may increase if people are afraid that the constraints will
not be met.
