Questions Chapter 11 (Continued)
10. (a) (1) actual price. (2) standard price.
11. (1) – (3) = total labor variance; (1) – (2) = labor price variance; and (2) – (3) = labor quantity
variance.
12. Overhead applied = $9 X 27,000 = $243,000.
13. Variances should be reported to appropriate levels of management as soon as possible. The principle
14. The purchasing department would be responsible for an unfavorable materials price variance
15. The four perspectives of the balanced scorecard are: financial, customer, internal process, and
learning and growth. The financial perspective employs financial measures of performance used
efficiently. The learning and growth perspective evaluates how well the company develops and
retains its employees. The four perspectives are linked in that the results in one perspective
influence the results in the next.
16. Kerry James is not correct. The balanced scorecard does not replace financial measures, it
efforts.
17. The possibilities for nonfinancial measures are limitless. Some that were mentioned in the chapter
affecting customer product selection, number of patents and trademarks held, customer brand
credit card retention rates.
18. (a) Variances are reported in income statements for management below gross profit which is
reported at standard costs. Each variance is identified and the total variance is shown.