CHAPTER 1: WHAT IS PUBLIC RELATIONS?
OBJECTIVES
After reading this chapter students should:
2. Have a good definition of public relations.
4. Know the difference between public relations, journalism, advertising, and
marketing.
5. Assess the skills needed for a public relations career and what salary to expect.
SUGGESTED PROJECTS AND DISCUSSION
This chapter introduces students to the general concept of public relations and firmly plants
the idea that it is a multifaceted field much more complex than the average person
perceives it to be. In addition, Chapter 1 touches on a number of topics, which are explored
in much greater detail in subsequent chapters. It is assumed that this course is the student’s
first formal introduction to the field of public relations, so class discussion and projects
could include the following:
1. Ask students to conduct a job search for entry-level jobs in public relations. Have
2. Lead a discussion about the importance of writing skills in regard to career success.
Ask students what they can do to improve their writing skills, outside of the
3. Ask class members to clip newspaper articles that mention public relations. In what
context was the term “public relations” used in the article? Did class members come
4. Have students conduct several “man on the street” interviews by asking interview
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Following the interviews, ask students to share their findings and discuss the
possible stereotypes or associations that were shared during the interviews.
5. Discuss the notion of “networking” and how students define that skill. Have
7. Break the room into four groups, with one group representing each element of the
R-A-C-E model. Use a specific, successful campaign in your local area as a case
CASE ACTIVITY: BUBBLEWRAP CELEBRATES ITS 50TH ANNIVERSARY
Given that Bubble Wrap has become a “cult favorite” among enthusiasts in the early 21st
century, it makes sense for students to begin secondary research in social media channels to
determine what (besides its usefulness) has made it such a pop icon. Further Web- based
research will help student to better understand Bubble Wrap’s 50-year history. When and
why did the product become so popular? What is the unique “essence” of the product that
makes it so fun and irresistible? To find some answers and to begin brainstorming ideas for
50th anniversary events, students might consider running an online focus group among
Bubble Wrap lovers. Based on these results, the agency team can begin to focus on special
event ideas. Encourage students to think about timing and location. Should activities take
place in major cities, or during high-profile events? Or, does it make more sense to utilize
social media channels? Students should also consider the Sealed Air Corporation’s image
and marketing approaches, and how their management might view such a campaign.
ANSWERS TO QUESTIONS FOR REVIEW AND DISCUSSION
1. How many people are estimated to work in public relations around the world?
2. Is public relations growing as a field in terms of employees and revenues?
3. What key words and phrases are found in most definitions of public relations?
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function.
4. What does the acronym RACE stand for?
5. Public relations is described as a loop process. What component makes it a loop
rather than a linear process?
6. Review the description for a public relations specialist on page 4. Did it change your
initial perception or public relations as a field?
8. What are the components of basic public relations practice? Which one sounds the
most interesting to you as a possible career specialty?
9. What other terms are used by organizations to describe the public relations
function? Do you have any preference for any of them? Explain.
10. How do you think portrayals of various careers in films and television are negative
or positive?
11. How does public relations differ from the fields of journalism, advertising, and
marketing?
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12. Some experts say that public relations can launch a new product or service better
than advertising can. Do you agree or disagree?
13. Public relations people work for a variety of organizations. What type of
organization would you prefer if you wanted to work in public relations?
14. The text mentions six essential qualities for working public relations. On a scale of 1
to 10, how would you rate yourself on each ability?
15. Discuss entry-level salaries in public relations. Do you think they are too low, or are
they about what you expected/ What about the salaries for experienced
professionals?
16. After reading this chapter, do you think you would enjoy a career in public
relations? Why or why not?