Chapter 5: Activity-Based Cost Systems
retailer to develop a retailer profitability model for the cola beverage category
(one of the highest gross volume categories in a retail grocery store). From the
retailer’s perspective, profit would be measured by the gross margin (net
selling price less the price paid to Cott) minus retailer expenses to receive the
beverage containers in a warehouse, store and then ship them to retail outlets,
receive the shipments at the retail store, and then shelve and promote them at
the store. This requires an ABC model to be built for the retailer’s operating
Students may also suggest other, non-cost, aspects of the Coke vs. Cott
decision. But thinking about these three ABC models: factory costs reflecting
the cost of variety and customization, customer cost and profitability reflecting
5-34 This case on Gotham City is adapted from “Indianapolis: Activity-Based
(a) There are at least two reasons for estimating ABC costs of current
operations before contemplating a privatization decision. First, it may
turn out that the municipal workers are doing the work at a lower cost
than private sector alternatives. While this may seem fanciful, the
Indianapolis experience revealed quite a few tasks where the work could
be done by municipal workers at lower cost than by paying the lowest–
bidding private contractor. Of course, for this comparison to be on a
level playing field, the cost estimate for the municipal workers must
include not only their direct labor cost but also the cost of equipment,