Chapter 5: Activity-Based Cost Systems
(c) The cost of the 8 production employees is 8 × $4,655 = $37,240 and the
unused labor capacity cost is therefore $37,240 − $27,388 − $9,580 =
$272. The cost of the 3 machines is 3 × $7,700 = $23,100 and the
5-22 Activity-based costing provides a means to accurately trace costs to
operational processes, and these costs can be used as one of the operations
management measures in the process perspective of a Balanced Scorecard.
5-23 The choice really depends on what short-term problems the company faces. If
it is experiencing large, rising, and difficulty-to-control indirect and support
costs, as well as a proliferation of products and customers, then an activity-
based costing system will supply valuable information to management
decisions on process improvements, product mix, pricing, and managing
If, however, the biggest issue the company faces is moving to a new strategy,
particularly one focused on customers and a new value proposition, then
implementing the Balanced Scorecard will be highly beneficial in