Suggested Answers to Discussion Questions
1. How can a company measure its competitive advantage? How does a firm know if
it is gaining or losing competitive advantage?
Competitive advantage is defined in Chapter 9 as arising from “a match between a
firm’s distinctive competencies and the factors critical for success within its industry.”
When a company achieves this match, it will deliver superior perceived value relative
2. Outline Porter’s five forces model of industry competition. How are the various
barriers of entry relevant to global marketing?
The five forces model, a business school staple for nearly a quarter of a century, is
shown in Figure 9-1. The first force, the threat of new entrants, depends on the