example, some small firms may not be able to afford a single machine, but many
large companies may purchase multiple units for multiple locations. Similarly, the
25. Honda USA is interested in learning what its 550 U.S. dealers think about a new
service program Honda USA provided the dealers at the beginning of last year.
Honda USA wants to know if the dealers are using the program and, if so, their likes
and dislikes about the program. Honda USA does not want to survey all 550 dealers
but wants to ensure that the results are representative of all the dealers.
What sampling plan should be used? Why?
Honda dealerships are relatively homogeneous or highly similar, so there is no need
to stratify. Large geographic differences (weather, altitude, typology, etc.) exist, so
For SRS, number the dealers 1 through 550 and use a random number generator to
For a systematic sample, arrange the dealerships alphabetically. Draw a random
number between 1 and 550. Then use the skip interval (550/n) to select the dealers.
26. Applebee’s Restaurants has spent several thousand dollars advertising the restaurant
during the last two years. They wish to have some input into what effect the
advertising has made and they decide to measure TOMA (Top of Mind Awareness). A
TOMA “score” for such a restaurant is the ranking a firm has as a result of asking a
representative sample of consumers in the service area to “Name a non-fast-food
restaurant.” The restaurant that is named by the most persons has the #1 TOMA
score, and so on. It is important that Applebee’s management conduct their TOMA
survey on a representative sample in the metropolitan area.
What sampling plan should be used? Why?
Such surveys are commonly administered by telephone. The strong desire for a
representative sample leads to the use of a probability sample method. A Random
27. We have a 7-point scale to measure the construct: likelihood of buying a new car. We
wish to estimate the mean score on the scale and we want to be 95% confident that
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