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strategy calls for pricing products below cost to increase foreign market share; this practice is
called dumping and is illegal in the United States.
KEY TEACHING TIPS
Students often confuse these terms: With price skimming, price is initially set high to
cover costs and generate a profit; with penetration pricing, price is initially set low to
establish a new product in the market.
Reinforce that price lining offers all items in certain categories at a limited number of
prices at price points, whereas odd-even pricing is based on the theory that customers
prefer prices that are not stated in even dollar amounts, such as $.99 and $1.99.
QUICK QUESTIONS
How has dynamic pricing benefited Web users over traditional fixed pricing strategies?
When might sellers resort to using discounts?
Use In-Class Activity 2: Getting a Stimulus Boost with Pricing
Time Limit: 30 minutes
Learning Catalytics is a “bring your own devicestudent engagement, assessment,
and classroom intelligence system. It allows instructors to engage students in class
with realtime diagnostics. Students can use any modern, web-enabled device
(smartphone, tablet, or laptop) to access it. For more information on using
Learning Catalytics in your course, contact your Pearson Representative.
IN-CLASS ACTIVITIES
In-Class Activity 1: Ice-Breaker: Why Do They Charge More?
Activity Overview:
This activity asks students to consider pricing strategies behind some well-known competing
products.
Time Limit: 30 minutes
What to Do:
1. Divide the class into small groups and ask each group to come up with four sets of competing
2. Ask students to discuss the “average” price of each product and be able to explain the
reasoning for one brand’s price being higher than the competing brand. (10 minutes)
3. Reassemble the class as a whole and ask for each group’s input. (10 minutes)
Don’t Forget:
Students will come up with a variety of reasons for differing products’ prices. Some will be more
In-Class Activity 2: Up for Debate: Getting a Stimulus Boost with Pricing
Activity Overview:
This activity asks students to discuss how firms are changing their pricing messages during
economic downtimes.
Time Limit: 30 minutes
What to Do:
1. Ask students to read the Managing in Turbulent Times feature of the textbook, making a list
2. Divide the class into small groups to discuss their pros and cons of price discounts and surge
pricing. Do the pros outweigh the cons? For whom? (10 minutes)
3. Reassemble the class to debate the pros and cons as a group. Do the pros outweigh the cons?
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ANSWERS FOR END OF CHAPTER ACTIVITIES
QUESTIONS FOR REVIEW
12-1. How does breakeven analysis help managers measure the potential impact of prices?
12-2. Discuss the goal of price skimming and penetration pricing.
Price skimming allows marketers to recoup development costs and/or earn high profits early
12-3. What are the various classifications of consumer and industrial products? Give an
example of a good and a service for each category other than those discussed in the text.
The various classifications of consumer and organizational products include:
Consumer productsany product made for the end user to purchase and use
Convenience goods and servicescandy, ATM services, take-out ice cream
Shopping goods and servicesclothing, car repair, furniture
12-4. How is the concept of the value package useful in marketing to consumers and industrial
customers?
Answers will vary, but students should focus on the benefits versus costs, since a value
package is a combination of all the product features and benefitsall bundled togetherthat
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perceives the benefits derived from the purchase to be greater than its costs. (Learning
Objective 1 AACSB application of knowledge)
QUESTIONS FOR ANALYSIS
12-5. Describe the four stages of the product life cycle and the marketing mix that is used in
each. Provide at least one example of a product in each stage other than those provided in the
text.
1. Introduction Stage, prices are high, there are few models, little competition, sales and
profits are at their lowest, and companies focus on consumer awareness.
2. Growth Stage, prices drop, competition, sales and profit increase.
12-6. Some companies have very narrow product mixes, producing just one or two products,
while others have many different products. What are the advantages of each approach?
A narrow product mix permits a company to focus its efforts on a core product and one or
12-7. Suppose that a small publisher selling to book distributors has fixed operating costs of
$600,000 each year and variable costs of $3.00 per book. How many books must the firm sell
to break even if the selling price is $6.00?
12-8. Describe price skimming and penetration pricing. What types of new products would be
best suited to price skimming? What types of products will be most successful with
penetration pricing?
Price skimming is entering the market at a high price and gradually lowering it. This
APPLICATION EXERCISES
12-9. For this exercise, select a car or truck that interests you and identify the target market.
Once you’ve identified the target market, describe the features of the vehicle that appeal
specifically to the target market.
12-10. Select a product and analyze pricing objectives for it. What information would you want
if you were to adopt a profitmaximizing objective or a market share objective?
Answers will vary, but may include profitmaximizing (a great deal of competitive
BUILDING A BUSINESS: CONTINUING TEAM EXERCISE 12-11 TO 12-15
(Learning Objectives 2, 4, 5 AACSB interpersonal relations and teamwork, analytical
and reflective thinking, application of knowledge)
Depending on the type of business venture, teams’ product mix and pricing strategies will vary
widely. Teams should be able to justify that their strategies are consistent with the needs and
wants of the target market. They should know where in the Product Life Cycle their product(s)
will be, and how many steps of the new product development process they might need to go
through.
TEAM EXERCISE: THE PRICE IS RIGHT 12-16 TO 12-20
(Learning Objectives 4 and 5 AACSB interpersonal relations and teamwork, analytical
and reflective thinking, application of knowledge)
After completing the Action Steps, students will better understand the impact of pricing
strategies, what pricing strategies are available to marketers, and the objectives companies try to
achieve through pricing.
12-18. Using the information provided in the case, identify the fixed and variable costs.
12-19. Using the amounts calculated in Step 2, calculate the breakeven point at a sales price of
$15, $20, $25, and $30. Based on these answers as well as your assessment about likely
monthly sales, decide on the best price for the phone cases.
Formula is Breakeven Point in units = Total Fixed Cost/PriceVariable Cost
EXERCISING YOUR ETHICS: DRIVING A LEGITIMATE BARGAIN
(Learning Objective 1 AACSB ethical understanding and reasoning, reflective
thinking)
12-21. How would you characterize the particular ethical issues in this situation?
The key ethical issues are integrity and communication. Matt has invested enormous effort in
12-22. From an ethical standpoint, what are the obligations of the sales representative and the
sales manager regarding the pricing of the product in this situation?
12-23. If you were Angela, the sales manager, how would you defend your actions?
12-24. If you were responsible for maintaining good customer relations at the dealership, how
would you handle this matter, considering the interests of both the consumer and the
business?
Answers will vary. Students will want to consider the negative impact on the local
CASES:
SINGING A DIFFERENT TUNE
(Learning Objectives 4 and 5 AACSB analytical and reflective thinking, application of
knowledge)
12-25. How would you describe the value package of your school?
12-26. What is the target market of your college? Do you think it is evolving or is it static?
Answers will vary. Students should examine data regarding the makeup of the student
12-27. If you were a private college administrator in New York or any other state where free
tuition threatened your current enrollment, what kinds of responses and reactions could you
formulate?
The administrator must examine the school’s mission, vision, and values in order to best
12-28. How do you think your college sets prices, including discounts?
Answers will vary. Students should investigate tuition rates, financial aid and scholarship
12-29. Based on the answers to the previous questions, develop an overall response strategy for
dealing with the issue of free tuition for public institutions.
Reviewing the institution’s mission, vision, and values lead to marketing the quality of the
education, the outcomes students can expect from attending the institution. The institution
CHANGING PRICING TACTICS CAN COST A PRETTY PENNEY
(Learning Objectives 4 and 5 AACSB analytical and reflective thinking, application of
knowledge)
12-30. Describe the target market for JCPenney and Apple. How are they similar or different?
How does the target market each influence their pricing strategy?
JCPenney target customers are more likely middle aged and older females motivated by the
thrillof the “hunt,” the excitement of a sale where everyone is trying to purchase the same
12-31. How are the products and product lines offered for JCPenney and Apple similar and
different? What types of pricing strategies will be most effective for the product strategy of
each company?
The differences in the product offerings clearly impact the pricing strategies. Apple offers a
narrow product line, a few products with a few different models of each. Apple products are
12-32. Consider the place (distribution) where customers go to purchase JCPenney products.
Next, consider where Apple customers go to purchase Apple products. How do you suppose
differences in the companies’ distribution methods may result in differences in their pricing
strategies?
Many Apple products are sold online and in multiple electronic retailers, Best Buy, etc. with
12-33. After the demise of everyday low pricing, a pair of earrings once sold at a list price of
$200 was marked up to $450. Although the newly revived deep discounts and coupons will
considerably lower the actual price to consumers, the actual cost to the average consumer
will be higher than $200. Do you think that this is ethical or unethical? Why?