7.3 The following description represents the policies and procedures for agent expense
reimbursements at Excel Insurance Company.
Agents submit a completed expense reimbursement form to their branch manager at
the end of each week. The branch manager reviews the expense report to determine
whether the claimed expenses are reimbursable based on the company’s expense
reimbursement policy and reasonableness of amount. The company’s policy manual
states that agents are to document any questionable expense item and that the branch
manager must approve in advance expenditures exceeding $500.
After the expenses are approved, the branch manager sends the expense report to the
home office. There, accounting records the transaction, and cash disbursements
prepares the expense reimbursement check. Cash disbursements sends the expense
reimbursement checks to the branch manager, who distributes them to the agents.
To receive cash advances for anticipated expenses, agents must complete a Cash
Advance Approval form. The branch manager reviews and approves the Cash
Advance Approval form and sends a copy to accounting and another to the agent. The
agent submits the copy of the Cash Advance Approval form to the branch office
cashier to obtain the cash advance.
At the end of each month, internal audit at the home office reconciles the expense
reimbursements. It adds the total dollar amounts on the expense reports from each
branch, subtracts the sum of the dollar totals on each branch’s Cash Advance
Approval form, and compares the net amount to the sum of the expense
reimbursement checks issued to agents. Internal audit investigates any differences.
Identify the internal control strengths and weaknesses in Excel’s expense
reimbursement process. Look for authorization, recording, safeguarding, and
reconciliation strengths and weaknesses. (CMA Examination adapted)