12.6 Create a questionnaire checklist that can be used to evaluate controls for each of the
four basic activities in the revenue cycle (sales order entry, shipping, billing, and cash
collections).
a. For each control issue, write a Yes/No question such that a “No” answer
represents a control weakness. For example, one question might be “Are
customer credit limits set and modified by a credit manager with no sales
responsibility?”
A wide variety of questions is possible. Below is a sample list:
Question Yes No
1. Is access to master data restricted?
2. Is the master data regularly reviewed and all changes investigated?
3. Is sensitive data encrypted while stored in the database?
4. Does a backup and disaster recovery plan exist?
5. Have backup procedures been tested within the past year?
6. Are appropriate data entry edit controls used?
7. Are digital signatures required for online orders?
8. Are physical counts of inventory taken regularly and used to adjust the
perpetual inventory records?
9. Are the credit approval and sales order entry tasks performed by
separate individuals?
10. Are picking list quantities compared to sales orders?
11. Is physical access to inventory controlled?
12. Are reports of open sales orders regularly created and reviewed?
13. Are shipping documents reconciled with sales orders?
14. Are the shipping and billing functions performed by different
individuals?
15. Are monthly statements mailed to customers?
16. Are the functions of processing customer payments and maintaining
accounts receivable performed by separate individuals?
17. Is the bank account reconciled by someone other than the person who
processes customer payments?
18. Are lockbox arrangements used?
19. Are customer credit limits set and modified by a credit manager with no
sales responsibility?