Accounting Information Systems
11.8 As an internal auditor for the state auditor’s office, you are assigned to review the implementation of a
new computer system in the state welfare agency. The agency is installing an online computer system to
maintain the state’s database of welfare recipients. Under the old system, applicants for welfare
assistance completed a form giving their name, address, and other personal data, plus details about
their income, assets, dependents, and other data needed to establish eligibility. The data are checked by
welfare examiners to verify their authenticity, certify the applicant’s eligibility for assistance, and
determine the form and amount of aid.
Under the new system, welfare applicants enter data on the agency’s Web site or give their data to
clerks, who enter it using online terminals. Each applicant record has a “pending” status until a welfare
examiner can verify the authenticity of the data used to determine eligibility. When the verification is
completed, the examiner changes the status code to “approved,” and the system calculates the aid
amount.
Periodically, recipient circumstances (income, assets, dependents, etc.) change, and the database is
updated. Examiners enter these changes as soon as their accuracy is verified, and the system
recalculates the recipient’s new welfare benefit. At the end of each month, payments are electronically
deposited in the recipient’s bank accounts.
Welfare assistance amounts to several hundred million dollars annually. You are concerned about the
possibilities of fraud and abuse.
a. Describe how to employ concurrent audit techniques to reduce the risks of fraud and
abuse.
Audits should be concerned about a dishonest welfare examiner or unauthorized person
submitting fictitious transactions into the system. Fictitious transactions could cause
The most useful concurrent audit technique to minimize the risk of fraudulent update
transactions would be audit hooks. These program subroutines would review every record
Any welfare application record that is entered into the system by someone other than one
Any welfare record status change or modification that is entered into the system by
Assuming that it takes a minimum of n days for a welfare examiner to verify the
11-13
©2018 Pearson Education, Inc.