306 BUSINESS ANALYTICS MODULE B LIN E A R PR O G R A M M I N G
=−
=
4
27.5 (E 11)
Cost $3.35
x
LO B.1: Formulate linear programming models, including an
objective function and constraints
AACSB: Analytical thinking
VIDEO CASE STUDY
SCHEDULING CHALLENGES AT ALASKA
AIRLINES
1. Scheduling is more complex for Alaska Air than for other
airlines for several reasons: (1) Its route system is far-flung and
problems
AACSB: Reflective thinking
2. Operational considerations in network expansion include: (1)
shortage of trained pilots/crew, (2) limited number of planes
AACSB: Reflective thinking
3. The risks on the quick turnaround situation route of Seattle–
Chicago–Seattle are that if the pilots “time out,” there is no re-
placement crew in Chicago. This can be a very expensive propo-
4. The decision by Alaska to risk a crew “time out” is a good one
if you consider the costs and probabilities involved. Students can
estimate the financial downsides of a cancellation, which would
4 hours, including taxi time on both ends, and turnaround can be
accomplished in 45 minutes, the 98.7% success rate is under-
standable. Here are some cost estimates:
Parking/ramp fees for overnight of plane: $1,000
Hotel/meals for 5 crew @ $200/each: $1,000
This would occur about 4 times a year (equals (1 – .987)
365 days)) implying an annual cost of $88,000. But the alterna-
tive, keeping a spare crew in Chicago at $1,000/day, is $365,000.
A good business decision by the airline.
LO B.6: Formulate production-mix, diet, and labor scheduling
problems
AACSB: Analytical thinking
ADDITIONAL CASE STUDIES (available in MyOM-
Lab)
CHASE MANHATTAN BANK
hours, none can start after 3 P.M. because the entire operation
ends at 7 P.M. Similarly, some number of part-time employees, Qj,
leave at the end of hour j, j = 4, 5, . . . , 9.
The workforce requirements for the first two hours, 9 A.M.
0.5F + P1 + P2 + P3 26
0.5F + P1 + P2 + P3 + P4 38
Starting at 1 P.M., some of the part-time employees begin to
leave. For the remainder of the straight-time day:
+ − − − − −
+ + + + + +
+ − − − − − −
7 4 5 6 7 8 14
1 2 3 4 5 6
7 4 5 6 7 8 9 9
P Q Q Q Q Q
F P P P P P P
P Q Q Q Q Q Q
(although 8F are paid for), F1 + F2 full-time labor hours are used
and paid for at overtime rates, and the total number of part-time
hours is: