Chapter Twelve – Safety and Health Training
1. Explain briey the rationale for providing safety training.
Workers who have not been trained how to perform their jobs safely are
2. Establish the legal framework for providing safety and health training.
Education and training programs for employees.
Establishment and maintenance of proper working conditions and
precautions.
3. What does the hazard communication regulation (29 CFR1910) require of
employers?
One of the speci1c responsibilities of employers set forth in the Hazard
Communication regulation (29CFR 1910.20) is the provision of hazard
4. Beyond the legal requirements of the OSH Act, how does OSHA promote safety
and health training?
5. Summarize the mistrust that sometimes exists between labor and management
concerning safety and health training.
Management claims labor is not su:ciently sensitive to the bottom line
6. What document could you use as a guide to the OSHA training requirements?
7. How does MSHA de1ne the term experienced miner?
A person currently employed as a miner; or a person who received
training acceptable to MSHA from an appropriate state agency within the
8. Summarize the MSHA training requirements for newly employed but experienced
minors.
Introduction to the work environment (orientation)
Mandatory safety and health standards
Both general and job speci1c
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9. What are the characteristics that persons who plan to conduct safety training
should possess?
A thorough knowledge of the topics to be taught; a desire to teach; a
10. Explain why online safety and health training has become so popular.
The rise of online training can be attributed to several factors including
11. List 1ve principles of learning.
People learn best when they are ready to learn.
People learn more easily when what they are learning can be related to
something they already know.
People learn best in a step-by-step manner.
12. Explain briey each of the steps in the four-step teaching method.
Preparation encompasses all tasks necessary to get students prepared
to learn, trainers prepared to teach, and facilities prepared to
accommodate the process.
13. What are the essential components of a lesson plan?
Lesson title and number
Statement of purpose
Learning objective
14. Give three examples of when the lecture/discussion method is best used.
The material to be presented deals strictly with data, theory, or
information (no skills development).
Students need to be motivated before beginning a particular lesson.
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15. Give three examples of when the lecture-discussion method is not appropriate
The subject matter deals with skills development or how-to information.
16. What are the three components of a lecture?
The opening in which you tell them what you are going to tell them; the
17. Give an example of when the demonstration method might be used.
18. Briey summarize the National Safety Council’s recommendations for using the
conference teaching method.
State the problem.
Break the problem into segments to keep the discussion orderly.
Encourage the discussion.
19. List 1ve questions that should be asked when evaluating training.
Does the program have speci1c behavioral objectives?
Is there a logical sequence for the program?
Is the training relevant for the trainee?
Does the program allow trainees to apply the training?
20. What are the objectives of supervisor safety training, according to the National
Safety Council?
To involve supervisors in the company’s accident prevention programs.
To establish the supervisor as the key person in preventing accidents.
To get supervisors to understand their safety responsibilities.
4 Gitman/Zutter • Principles of Managerial Finance, Fourteenth Edition
21. List the minimum content of a good orientation program.
Management is sincerely interested in preventing accidents.
Accidents may occur, but it is possible to prevent them.
Safeguarding equipment and the workplace has been done, and
management is willing to go further as needs and methods are discovered.
22. Explain how to conduct a job safety analysis.
Job safety analysis (JSA) is a process through which all of the various steps
in a job are identi1ed and listed in order. Then each step is analyzed to identify
23. What is the safety training value of a job safety analysis?
Conducting a JSA can be a valuable learning experience for both new and
experienced employees. Not only does it help them understand their job
better, it familiarizes them with potential hazards and involves them in
24. Explain how an employer can accommodate the training needs of workers with
limited English-speaking ability.
When working with a diverse group of employees in which language might
Chapter Thirteen – Violence in the Workplace
1. De1ne the following terms as they relate to violence in the workplace:
occupational violent crime, employee, and outsider.
Occupational Violent Crime – Intentional battery, rape, or homicide during
Employee – An individual with an employment-related relationship with the
Outsider – An individual with no relationship of any kind with the victim of
Chapter 1 The Role of Managerial Finance 5
2. Approximately how many people are direct victims of workplace violence
annually?
3. Defend or refute the following statement: Employees who commit violent acts
forfeit their rights and can be dealt with accordingly.
Even violent employees have rights. Employee rights are granted by a
number of sources, including individual employment contracts, collective
4. What is the exclusivity provision of workers’ compensation laws? Why is this
provision signi1cant?
The exclusivity provision of workers’ compensation laws provide employers
5. Defend or refute the following statement: A violent act that occurs oE the
employer’s premises cannot be considered work-related.
If the violent act occurred oE the employer’s premises, it is still considered
an on-the-job event if one of the following criteria apply:
The victim was working for pay or compensation at the time, including
working at home.
6. Explain the concept of Crime Prevention Through Environmental Design (CPTED).
The concept of Crime Prevention Through Environmental Design has 1ve
7. Why must a manufacturer comply with OSHA’s guidelines on workplace violence?
The guidelines were developed with night retail establishments in mind.
They have a service-oriented emphasis. However, much of the advice
8. What elements of OSHA’s guidelines on workplace violence can be adapted for
future use in most types of business and industrial 1rms?
The broadly applicable elements are:
Management commitment and employee involvement
9. What are the primary causes of conict on the job?
Disagreements on the job can generate counterproductive conict, which
occurs when people in an organization behave in ways that work against
6 Gitman/Zutter • Principles of Managerial Finance, Fourteenth Edition
10. Explain the four ways an angry person might respond in a work setting.
Attacking
Chapter Fourteen – Mechanical Hazards and Machine Safeguarding
1. List and briey explain the most common types of mechanical injury hazards.
Injuries are typically the result of cutting, tearing, shearing, crushing,
breaking, straining, or puncturing. A cut occurs when a body part comes in
contact with a sharp edge. To understand shearing, think of a paper cutter.
Crushing occurs when a part of the body is caught between two hard surfaces that
progressively move together, thereby crushing
2. Explain the concept of safeguarding.
Machines that rotate, reciprocate, or do both include tools, bits, chucks,
blades, spokes, screws, gears, shafts, belts, and a wide variety of diEerent
3. Summarize OSHA’s requirements for machine guarding.
Types of guarding.
General requirements for machine guards.
4. What are the requirements all safeguards should meet?
They should prevent contact between humans and any potentially
harmful machine part.
They should be secure and durable.
5. Describe the three types of point-of–operation guards.
Fixed guards provide a permanent barrier between workers and the
point-of–operation.
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6. Describe four types of point-of–operation devices.
Photoelectric devices are optical devices that shut down the machine
any time the light 1eld is broken.
Radio-frequency devices are capacitance devices that brake the
machine if the capacitance 1eld is interrupted by a worker’s body or
another object.
7. What are the relative advantages and disadvantages of feeding and ejection
systems?
Advantages – The advantage of chutes, moveable dies, dial feeds,
Disadvantages – Automatic feed systems eliminate the need for operators
to enter the danger zone, but they also typically require an auxiliary barrier
8. Describe the primary hazards associated with robots.
Entrapment of a worker between a robot and a solid surface.
9. Explain how to guard against the hazards associated with robots.
The best guard against these hazards is to erect a physical barrier around
the entire perimeter of a robot’s work envelope. A guard containing a
10. What is a lockout system?
In a lockout system a padlock is placed through a gate covering the
11. What is a tagout system?
12. What impact might a lockout/tagout system have if carefully followed
nationwide?
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It is estimated by OSHA that full compliance with the lockout/tagout
13. Summarize the main provisions of OSHA’s “lockout/tagout standard.”
Attention to detail
14. Explain the concept of risk assessment as it relates to machine operation.
15. Explain how to evaluate lockout/tagout programs.
A lockout system is a padlock placed to prevent a machine from being