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operation coupled with a well-designed traditional costing system with relatively little indirect
costs and a reliable cost driver as the cost-allocation base can be just as accurate in providing
product or customer costs as a sophisticated ABC system. However, such business environments
rarely exist. Further, traditional costing systems do little to aid the operational control purpose of
cost-management because they do not accumulate or report operational information about key
business activities.
4-24 Activity-based management is using activity-based cost information to improve the
operations of an organization. Managers use ABC information for decision making, planning,
4-25 One of the most significant non-value-added activities in any manufacturing company is
moving inventory, materials, and parts from one point to another during the production process.
4-26 Managers seek to eliminate, or at least reduce as much as possible, non-value-added
4-27 Benchmarking is the continuous process of comparing products, services, and activities
4-28 No two businesses operate in the same manner, and often their competitive
environments are significantly different. As a result, comparing either financial or operational