Introduction 2
“For whom?”—The output of goods and services should be allocated to whoever is willing and able
5. As much as managers in a market economy rely on demand, cost, and profitability to guide them in
Command Process: Strategic, long-term or “political” decisions that are made by some central
authority in an organization (in a large company it might be for example the CEO, the corporate
A good example of this is the case of the IBM typewriter. In 1984, IBM made a major strategic
decision to stay in the business of making typewriters, even though analysis indicated that it would
In 1990, IBM decided to spin off its typewriter division to a separate, privately owned company
Of course, managers in a market economy must also deal with the command process whenever
Traditional Process: As pointed out in the text, customs and traditions play a more important role
for managers in developing countries. However, we have observed or read about certain instances
If the instructor wishes, he or she may wish to bring up the whole issue of the traditional view of
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