1. This question links to the ABC example used in the Problem for Self-Study in Chapter 5
and to Question 5-24 (ABC, retail product-line profitability).
Ordering
$90 14; 24; 14
Delivery
$82 12; 62; 19
Shelf-stocking
$21 16; 172; 94
Customer support
$0.18 4,600; 34,200; 10,750
Total budgeted indirect costs
Percentage of total indirect costs
Batch-level
Batch-level
Output-unit-
level
Output-unit-
level
$1,260
984
336
828
$3,408
12.5%
$ 2,160
5,084
3,612
6,156
$17,012
62.7%
$1,260
1,558
1,974
1,935
$6,727
24.8%
$ 4,680
7,626
5,922
8,919
$27,147
(62.7%) of the indirect resources. Fresh produce demands the highest level of ordering, delivery,
3. An ABB approach recognizes how different products require different mixes of support
activities. The relative percentage of how each product area uses the cost driver at each activity
area is:
Ordering
Delivery
Shelf-stocking
Customer support
Batch-level
Batch-level
Output-unit-level
Output-unit-level
By recognizing these differences, FS managers are better able to budget for different unit sales
levels and different mixes of individual product-line items sold. Using a single cost driver (such
as COGS) assumes homogeneity in the use of indirect costs (support activities) across product
lines which does not occur at FS. Other benefits cited by managers include: (1) better
identification of resource needs, (2) clearer linking of costs with staff responsibilities, and (3)
identification of budgetary slack.