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Other cases she raises involve a public employee taking computer data home either by laptop
computer or by disk (and perhaps these days by a “thumb drive” or other portable storage device),
employers monitoring the actual keyboard keystrokes of employees, and data mining by credit card
companies to determine where to solicit potential borrowers.
Next, Johnson raises the question, “Is there anything new here?” Information about everyone existed
long before the Internet. Is the information new, or is the quantity new, or is the accessibility of the
information new, or is there something about the quality of the information that is new? Certainly this
seems like a modern problem and not something that has been around for centuries.
Johnson mentions that the Privacy Act of 1974 restricted data matching, but that this was only
regarding data matching by governmental agencies.
Johnson, of course, mentions that the misuse of data can happen accidentally (by loss or inadvertent
use when one is really not authorized to use the data) as well as on purpose.
The central question becomes one of “balancing the needs of those who use information about
individuals against the needs and rights of those individuals whom the information is about.” She
believes the right to privacy is both limited and complex.
She distinguishes between privacy as an instrumental good (leading to something else) and privacy as
an intrinsic good (good in and of itself). She also discusses the fact that information always affects
relationships. And she gives arguments for and against believing that intrusions into our privacy have
already gone too far.
Although it has not been implemented, she speaks of the “Code of Fair Information Practices,” which
consists of the five principles outlined on page 215, and also of the European Union policy on data
quality, which is outlined on page 216.
The conclusion, of course, is that we need to do something, but the “what” is largely left up to us
individually and to society. The components of whatever is to be done, she believes, will include the
handling of technology, institutional policies, and personal actions.
Discussion Questions
1. A patent creates, essentially, a legal monopoly. If you hold a patent, you control the rights to
produce something for a period of time. The rationale behind granting patents is that they
encourage research because a researcher knows he or she will be able to reap the full rewards
of their research. Does this rationale make sense to you? Does your answer change if the
product is priced higher than you wish it to be?
2. You want to keep all your confidential information completely confidential. This prevents you
from opening a bank account and from buying anything over the Internet or phone. Are these
results fair?