978-0078036934 Lecture Note Part 2

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19.__|__ He or she often goes with my suggestions.

20.__|__ He or she exchanged accurate information with me so we can solve a problem together.

21.__|__ He or she tried to avoid unpleasant exchanges with me.

22.__|__ He or she sometimes used his or her power to win.

23.__|__ He or she used give and take so that a compromise can be made.

24.__|__ He or she tried to satisfy my expectations.

25.__|__ He or she tried to bring all our concerns out in the open so that the issues can be resolved.

Scoring: Add up your scores on the following questions.

A / B A / B A / B A / B A / B

1. ___/___ 2. ___/__ 3. ___/___ 4. ___/___ 5. ___/___

6. ___/___ 7. ___/___ 8. ___/___ 9. ___/___ 10.___/___

11.___/__ 12.___/___ 13.___/___ 14.___/___ 15.___/___

16.___/___ 17.___/___ 18.___/___ 19.___/__ 20.___/___

21.___/___ 22.___/___ 23.___/___ 24.___/___ 25.___/___

___/___ ___/___ ___/___ ___/___ ___/__

Avoidance Domination Compromise Obliging Integration

Totals Totals Totals Totals Totals

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Peer Review Form

After reading your peer’s paper, please complete the following evaluation form. The

information you provide here will help them during the revision process. This form will be

turned in with the final copy of your team member’s paper.

For each of the following statements, mark the point on the scale that best indicates your

response. Provide a written justification for your evaluation.

1. The claims in this paper are supported with specific examples from the data.

Disagree ——————————————————————————- Agree

2. The author addresses both similarities and differences in his or her perspective and that of the

other people who responded to the inventories.

Disagree ——————————————————————————- Agree

3. The author thoroughly and clearly explains the theoretical basis for understanding conflict

styles as it has been presented in the text and in class.

Disagree ——————————————————————————- Agree

4. The author should correct typographical and/or grammatical errors in the following places:

5. The most compelling argument for me in this paper is:

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End of Term Conflict Analysis

Overview

The purpose of this paper (12-15 pages) is for you to analyze a specific conflict you have had or

continue to have with a specific person. Your relationship to this person may be ongoing or in

the past. You must incorporate course concepts and terminology from the text in your analysis

and self-reflection.

Process

Before writing: Section I of this assignment sheet includes questions for you to think about

before writing your essay.

Writing the paper: Sections II –VIII of this assignment sheet include questions for you to

consider as you write about the nature of your conflict, the role of power, individual styles,

assessment, personal intervention, prevention, and possible solutions to your conflict. You may

not need to answer every question in each section. Write your analysis in paragraph form, not as

short answers to each question. The questions are to help you frame your analysis.

After writing the first draft: Ask a classmate, friend, instructor, or some other third party to

review your essay. Ask for suggestions about how to improve the paper or ways you might

better manage the conflict.

Submitting the final draft: After gathering feedback from the third party, write your final draft.

Be sure to include an introduction that previews the content of your paper and a conclusion that

summarizes the major concepts and describes what you have learned from writing this paper.

I. Warm-Up Questions

Please give a brief description on your relationship with the other party.

Where and how did you two meet? How long have you known each other?

What is the current nature of your relationship?

Do or did you live together? How long?

Did anyone else live with you?

How would you describe your overall relationship?

How would you describe your relationship now, compared to when you first met?

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II. Nature of the Conflict

When did the conflict start? What caused it? Was it a series of events or one event?

When did the conflict originate? Why did it occur?

Use a metaphor to describe your conflict.

Has the nature of this conflict changed over time? If so, how?

How do you feel about the conflict?

How do you think the other person feels about the conflict?

How does the other person feel about how you feel about conflict?

How do you think the other person feels about you?

What would you like to see come from this conflict?

How would you like to see it resolved? What are your goals?

What do you think the other person thinks your goals are?

Do you interfere (current or past) with what you think the other person’s goals are? If so, how?

Does the other person interfere (current or past) with your goals? If so, how?

Has the other done so in the past?

Does the other realize you are interfering with his or her goals?

Have you noticed your goals changing since the beginning of the conflict?

Do you feel the other person’s goals changed since the beginning of the conflict?

What do you think the other person thinks your goals are?

Are there others who have become involved in your conflict? Do others feel they need to take

sides in this dispute? How did they influence your decisions and behaviors?

Has this conflict become destructive? Does it waver between constructive and destructive or

does follow one type exclusively? Has it always been this way?

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III. Power

How much power do you feel you have?

How much power does the other person have?

Do you think the other person has more power than you? Why or why not?

How do you feel the other person views your power?

How do you think your power affects the conflict?

How do you think the other person’s power affects the relationship?

What qualities do you feel you have that the other values?

What qualities do you value about the other person?

Has this conflict considerably altered your daily life with the other? If so, how?

Do you think that the other will agree with you regarding who has the power?

What do you depend on from the other person?

What does the other person depend on you for?

Does the other person ever feel threatened by you? Do you think you threaten the other person?

Who do you think has more power?

Who does the other person think has more power?

IV. Styles

What specific choices do you make in the conflict?

What individual conflict styles do you use?

a) Avoidance—minimize open discussion of the conflict

b) Domination—one person wins, the other person loses

c) Compromise—you and the other person give something up in order to reach an

agreement

d) Integration—working together to find solutions that benefit both parties

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e) Obliging—avoid asserting one’s own needs and preferring to cooperate

Does your style vary with the situation? Why? How?

What is the other’s style of conflict?

a) Avoidance—minimize open discussion of the conflict

b) Domination—one person wins, the other person loses

c) Compromise—you and the other person give something up in order to reach an

agreement

d) Integration—working together to find solutions that benefit both parties

e) Obliging—avoid asserting one’s own needs and preferring to cooperate

Does the other’s style vary? Why? How?

What tactics does the other person use?

What do you or the other person do to keep the conflict going?

Do you or the other person suggest solutions? If so, what are they? Are the solutions followed

through with? How? Why or why not?

What nonverbal behavior do you notice in the other during a conflict?

If you do notice a behavior change, does that influence your conflict style?

Do you preplan your choices of words and actions during a conflict, or are you more

spontaneous?

Do you feel the other person preplans their word or actions?

Do you or your partner ever start conflicts deliberately? How and why?

How will you handle the conflict if it is not resolved?

Is there anything that you’d like to say or do but haven’t? Why or why not?

V. Assessment

Is the conflict repetitive? If so, how? How much time has been spent trying to solve the conflict?

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Did you think that the conflict could be changed?

What would you like to see happen?

Did you try to change your behavior in any way? Who or what influenced this?

Did the other person change his or her behavior? Who or what influenced this? Why do you

think this happened?

Do your conflicts ever carry over into other aspects of your life? In what ways?

Does this dispute carry over into other aspects of the other person’s life?

Are other members of your household ever drawn into your conflicts? How? How do they feel

about this?

Has there ever been a conflict that has not been resolved in the earlier stages of the relationship?

Why not? What was its impact?

What differences have you noticed in the other person since your conflict?

What differences in yourself have you noticed since your conflict began?

How would you like to see your conflict resolved? Do you think it will be resolved this way?

What do you think will happen to the relationship in the future?

VI. Personal Intervention

How do you express your anger?

How does the other person express their anger?

How could you manage your anger better? (i.e. alternatives)

How could the other person manage anger better?

What other changes, if any, would you like to make in your behavior? What would you like to

change about the other?

Do you feel comfortable saying how you really feel? Do you share your true feelings? What

about the other person?

VII. Solutions

How might the situation have been handled better?

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Have attempted solutions become part of the problem? How? Why or why not?

Can you think of any solutions that have not been tried? Would you like to try any of these?

What additional resources might you need?

What do you think will be the long-term relationship between you and the other person?

Do you believe there is something you could do to resolve this? What is it? How would you go

about it? Would it make you happy to do this?

Do you believe that there is a way you could compromise? Collaborate? What would you

perceive to be a win-win situation?

In what ways do you attempt to control and alleviate this conflict?

In what ways does the other attempt to control and alleviate this conflict?

Are you satisfied with the current outcome or do you wish a better solution could be found?

VIII. Prevention

Do you think this conflict could have been prevented? If so, how?

How might future conflicts be prevented?

Would a third party be helpful or has a third party been helpful?

What relationship and identity issues do you have in this conflict? Are they similar to issues you

have in other conflicts? How might you address these?

What communication skills might help you better manage conflict in the future?

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Comparative Analysis

Rationale

The purpose of this paper is to provide you with the opportunity to demonstrate your

understanding of significant concepts in the text and how they are similar to or different from

other approaches to conflict. You may choose to compare and contrast Wilmot and Hocker’s

views with one of three identified texts. This analytic exercise will help you understand the

relationship between various theoretical perspectives on conflict and encourage you to adopt and

adapt those that make the most sense to you and your life.

Description

You are to read at least one of three supplemental texts in order to complete this assignment.

Texts include: Alfie Kohn’s No Contest; Pearce and Littlejohn’s Moral Conflict; and Fisher and

Ury’s Getting To Yes.

Your paper should be structured around three major moves. You are to identify and describe a

common theme or issue raised in both texts, explain the similarities and differences of the

theoretical and practical approaches to that theme or issue, and articulate which perspective is

most relevant or useful to you personally. Be sure to cite specific supporting materials from each

text as you develop your arguments.

Your paper will be subject to peer review so be sure that you have a completed draft by the date

of exchange. You will receive credit toward your participation grade in the course for your

careful review and insightful feedback of your peer’s work. You are to turn in your peer’s

feedback form and your initial draft with the final draft of your paper.

Assessment

This paper is worth ___% of your final grade. The paper should be typed and proofread.

Assertions and claims should be appropriately supported and cited. Well-developed and

supported essays are likely to be in the 8-12 page range. All essays must include an appropriate

introduction or overview, effective transitions, and a complete conclusion. Your essay should

give a balanced perspective of all three moves. The order in which you develop you essay is up

to you. Remember, however, that you will need to provide your reader a rationale for the

structure of the paper as well as the content. Essays turned in without the required supporting

materials and citations will not receive full credit for this assignment.

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Peer Review Form

After reading your peer’s paper, please complete the following evaluation form. The

information you provide here will help them during the revision process. This form will be

turned in with the final copy of your team member’s paper.

For each of the following statements, mark the point on the scale that best indicates your

response. Provide a written justification for your evaluation.

1. The author clearly articulates the major theme or issue identified in each text.

Disagree ——————————————————————————- Agree

2. The author addresses both similarities and differences in the two theoretical perspectives.

Disagree ——————————————————————————- Agree

3. The author provides a compelling rationale for adopting one theoretical perspective over the

other AND indicates how they can adapt the principles for their own life.

Disagree ——————————————————————————- Agree

4. The author should correct typographical and/or grammatical errors in the following places:

5. The most compelling argument for me in this paper is:

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Group Research Project and Presentation

• You will be assigned to a group of 4-5 members.

• This assignment is a group presentation to the class regarding a more in-depth analysis of

one specific topic within the overall subject of conflict management (e.g. gender and

conflict, conflict in romantic relationships, the role of power, conflict styles in the

workplace, etc.).

• The purposes of the project are for you to (1) research a topic area of interest to you and

your group mates; (2) expand your theoretical knowledge of conflict management, along

with your skills; (3) enhance your organization and presentation skills; and (4) get to

know some of your classmates.

Requirements

o 15-20 minute formal presentation (a symposium style is recommended; other formats will

certainly be considered—just talk with your instructor first!)

o balanced speaking time

o presentational aids (at least 2)

o complete introduction

o 3-5 main points, with quality supporting materials

o transitions between main points

o clear and thorough conclusion

o formal dress

o Adequate research

o Current

o Relevant

o Appropriate to topic, class, and audience

o A minimum 10 academic sources (journals—communication and/or other fields,

texts, and/or a few websites (.org’s, .edu’s, and .gov’s).

o Written work

o One key-word outline that contains all speakers’ main ideas and sub-points

o Reference Page with all sources (including any above and beyond the 10

academic sources

o Presentational aids (at least 2)

o Quality communication and conflict management skills

o Peer relationships (Peer Evals will constitute 25% of your grade)

o Listening skills

o Leadership skills

o Work ethic

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Group Presentation

GRADING CRITERIA SHEET

—————————————-——————————————————————–

5 = Excellent; 4 = Very Good; 3 = Meets expectations; 2 = Needs Improvement; 1 = Poor

• The extent to which the group includes a thorough and captivating Introduction

• The extent to which the Body includes 3-5 main distinct points, with transitions

• The extent to which the group provides an effective Conclusion

• The extent to which the group integrates effective visual/audio aids

• The extent to which you incorporate course concepts (from the text, class discussions,

activities, etc.).

• The extent to which the information is relevant to the topic, course and audience.

• The extent to which the presentation is creative.

• The extent to which the presentation includes 10 academic citations that are current,

relevant and interesting

• The extent to which the Reference Page follows current APA format.

• The extent to which the presentation meets the time limit (15-20 minutes)

• The extent to which speakers are dressed formally for the presentation

Time

Comments Grade

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Group Research Project

Peer Evaluation

Group Member _____________________

Evaluator __________________________

Contribution Rating

Shared in the workload 5 4 3 2 1 NA

Arrived on time for meetings 5 4 3 2 1 NA

Arrived prepared for meetings 5 4 3 2 1 NA

Participated in discussions 5 4 3 2 1 NA

Encouraged others to participate 5 4 3 2 1 NA

Completed individual assignments 5 4 3 2 1 NA

Showed leadership when appropriate 5 4 3 2 1 NA

Managed interpersonal conflict 5 4 3 2 1 NA

Helped write the Reference Page 5 4 3 2 1 NA

Assisted in preparing the presentation 5 4 3 2 1 NA

—————————————-——————————————————————–

Comments (Please be specific.)

Score ________