Discussion Questions and Case
Questions for Discussion
1. What are three activities or capabilities a firm should possess to support a low-cost leadership
strategy? Use Exhibit 8.2 to help you answer this question. Can you give an example of a
company that has done this?
Exhibit 8.2 portrays the organizational capabilities, the skills, and the value chain to support a
2. What are three activities or capabilities a firm should possess to support a differentiation-based
company that has done this?
3. What are three ways a firm can incorporate the advantage of speed in its business? Use Exhibit
8.5 to help you answer this question. Can you give an example of a company that has done this?
To support speed as the basis for competitive advantage, qualities that a firm must possess
4. Do you think it is better to concentrate on one source of competitive advantage (cost versus
differentiation versus speed) or to nurture all three in a firm’s operation?
A firm that has multiple advantages (cost and differentiation and speed, for example) is
5. How does market focus help a business create competitive advantage? What risks accompany
such a posture?
Companies that use a market focus strategy identify underserved niches and compete in those